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Job Details

UnitedHealth Group

Senior Capability Manager - Telecommute


Nurse Manager



Saint Paul, Minnesota, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

The Sr. Capability Manager is responsible for the definition & execution of a product or group of products. Major responsibilities include engaging business teams to understand their needs, designing and articulating how the capability can solve problems, and drive / lead the execution team responsible for delivering solutions that result in benefits identified. Sr. Capability Managers indirectly lead developers, architects, capability analysts, scrum masters, quality assurance, and subject matter experts to ensure business use cases and requirements are built into backlogs, are prioritized in accordance with the product roadmap, and ultimately delivered within the agreed upon scope & budget. Sr. Capability managers are required to help develop & understand the vision of the product from the point of view of multiple customers, end users and stakeholders. Capability Managers often are required to wear many hats on an agile scrum team, from writing features, documenting requirements, managing backlog, verifying and accepting user stories, creating process flows, creating data flows, while driving & communicating both the tactical and strategic vision.

Optum-UHC Technology is out to change the way our businesses and consumers engage with technology. Our team is focused on driving change, modernization, and ensuring reliable and stable systems so that we can help to transform health care - making it easier, more affordable, and more effective for those we serve. We are passionate about technology and the role it plays to create distinctive experiences to our constituents. While we are always focused on how technology can help us deliver faster and with improved quality, we are far more enthusiastic about the ways technology can reinvent how we deliver on our mission in partnership with our lines of business and Optum Technology.

The health solutions marketplace is hungry for new ideas, innovative products and software that drives elevated performance for the business and the customer. The UnitedHealth Group family of businesses is feeding incredible solutions to that marketplace every day by bringing out the best in our software engineering teams. We serve customers across the health system. Not only do we have more of them every day, we also have more technology, greater data resources and far broader expertise than any competitor anywhere.

If you're in, you'll be challenged like never before. It's time to join this history making.

  • Meaningful work in a healthcare technology company that is ranked #5 on the Fortune 500 list
  • An environment that is collaborative, diverse, friendly, and fun
  • Cross functional teams that solve problems, while leveraging cutting edge technology
  • Flexibility to telecommute from anywhere within the U.S.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Independently, or in partnership with business leaders / Capability Directors, creates capability roadmap(s), spanning business use cases, features and user stories Be responsible for product lifecycle from planning through release, includes product roadmap, product ideation, validation of market opportunity and business case, product definition, product build, operational readiness, launch and post launch performance management and adoption. Often work with multiple partners throughout the product lifecycle
  • Align organization’s development team and end users, responsible for identifying & determining the features of a product prior to its release, and where appropriate the user story level. Build relationships with customers to deeply understand their needs, infuses Voice of Customer throughout the product lifecycle. Partner with key subject matter experts (SMEs) to identify value add enhancements to existing capabilities
  • Partner with Business & Capability leads (Director, VP levels) to prioritize across customer experience, business requirements, technical capabilities, costs, and operational factors
  • Ensure delivery of business value by identifying the value & scope of agreed upon work, managing true north/OKR metrics, and establishes a backlog of ideas/features that will result in agreed upon value. Ensure features and user stories are directly linked to business goals (e.g. OKRs, KPIs)
  • Participate in technology evaluation and selection across the capability, acting as the owner of business requirements while ensuring the right technical tools are brought forward that align with UHG’s enterprise technology strategy
  • The Sr. Capability Manager will also have responsibilities of the Strategic Solutions Capability Portfolio within Automation, Re-Imagination and Transformation (ART). Responsibilities to include but not limited to portfolio strategy, assessment, execution and metrics reporting
  • Analyze, develop and maintain reports on the strategies that support the capabilities, while also supporting the planning and execution of initiatives within the portfolio
  • In this position, you will collaborate regularly with the Finance and Product Strategy teams to collect & analyze backlog and pipeline opportunities, prioritization, with particular focus on business allocations based on demand and capacity
  • As a thought leader, your focus will also be on attending critical operating model sessions and ART wide initiatives
  • Maintain customer feedback loop with stakeholders and SMEs concerning product release and customer opinion

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 3+ years working on an Agile software development project(s) and/or equivalent experience tracking, planning, or working on software development projects
  • Understanding of streaming capabilities (i.e. APIs, Kafka) and related data capabilities
  • Ability to be the front face with the customer, while representing multiple technical capabilities that could apply to business needs
  • Intermediate Level Microsoft Office (including Word, Excel, Outlook, Visio, OneNote, SharePoint and PowerPoint)

Preferred Qualifications:

  • Bachelor’s degree in Business, Finance, Health Administration or related field
  • Agile Product Manager Certification
  • Agile Scrum Master Certification
  • 5+ years of experience in project/program leadership
  • Experience in a large matrix environment
  • CA Agile (formerly known as Rally), Aha, or equivalent agile deployment technology
  • Health care experience
  • Experience with data quality, stewardship, and governance
  • Experience with distributed event streaming platforms
  • Experience building process flows and/or architecture design diagrams
  • Customer journey mapping experience
  • Experience with managed business rules, predictive data models, and / or machine learning capabilities
  • Ability to prioritize and balance multiple priorities and projects
  • Ability to define strategic and tactical direction
  • Ability to identify, understand, and drive resolution of complex critical issues
  • Ability to negotiate win-win solutions across teams and lines of business (cross application / cross portfolio)
  • Ability to work with individuals with high technical acumen (e.g. development teams, architects)
  • Ability to communicate ideas clearly and concisely to leadership (Director, and VP where appropriate) and technical teams

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.