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Job Details

UnitedHealth Group

Health Coach - LPN, MSW, or BSW - Remote in New Jersey




Iselin, New Jersey, United States

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)

This metrics-driven Health Coach role requires telephonic outreach to UHC members that have been pre-identified. Members enrolled in this program are primarily developmentally disabled, medically complex and require intensive medical and psychosocial support. Coordination of enrollee care needs across the continuum begins with early identification of health risk factors, education, and prevention using the six essential activities of case management as per CMSA. Coordination also assures the provision of appropriate services in acute, home, chronic and alternative care settings, to meet the needs of members in the most cost-effective manner available.

This is a work at home position within New Jersey.

Primary Responsibilities:

  • Demonstrate an ability to deliver effective telephonic coaching in a manner that promotes behavior change for the NJ Developmentally Disabled population
  • Be able to assist clients in creating a healthy vision and goals for their Health & Wellness program
  • Participate in weekly meetings and monthly in-service training
  • Appropriately adapt telephonic coaching and education methods to accommodate the unique physical, psychosocial, cultural, age-specific needs of each clientele served
  • Demonstrate established customer service behaviors and standards

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • LPN, MSW, or BSW with active and unrestricted NJ license / certification
  • 3+ years of clinical experience
  • 2+ years of experience in direct education and / or coaching with individuals for disease prevention, health promotion and behavior change
  • 1+ year experience with electronic documentation
  • Proficient with MS Office (Word, Excel, Internet, Outlook) and the ability to type and talk at the same time
  • Basic knowledge of disease prevention and basic understanding of exercise principles, nutrition and weight management
  • New Jersey resident

Preferred Qualifications:

  • Experience serving the special needs population
  • Managed Care experience
  • Experience with government health programs (Medicaid / Medicare)
  • Ability to navigate multiple computer programs simultaneously
  • Ability to speak Spanish
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment