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Job Details


UnitedHealth Group

Patient Care Coordinator

Healthcare

Patient Care Tech

Yearly

No

Albuquerque, New Mexico, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration, and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Optum New Mexico has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The hours are Monday through Friday are 8:00 am to 5:00pm. No nights or Weekends.

Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Primary Responsibilities:

  • Accurately schedules and coordinates patient appointments for assigned clinics

  • The ability to work in a high call volume environment while meeting productivity and quality standards

  • Analyzing provider schedules to ensure maximum capacity is met

  • Obtains eligibility and benefit information in a timely manner: assigning FSC (Financial Class) entering benefits and all other related activities i.e. transfers, demographic data changes in IDX

  • Registers patients in IDX including updating patient demographics, current insurance information, current primary care provider, emergency contacts, and all relevant fields

  • Uses appropriate text templates in the electronic health record, tasks clinic teammates using the electronic health record, and ability to multitask between business office systems and the electronic health record

  • Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account

  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

  • 401(k) Savings Plan, Employee Stock Purchase Plan

  • Education Reimbursement

  • Employee Discounts

  • Employee Assistance Program

  • Employee Referral Bonus Program

  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

  • More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher) OR 2+ years of medical customer service experience

  • 1+ years of medical service experience

  • Intermediate computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Bachelor’s Degree

  • Experience working with an electronic health record

  • Knowledge of medical terminology

  • Office Administrative / Receptionist / Clerical experience in a medical environment

  • Billing Experience

  • 1+ year related healthcare experience to include scheduling experience and in verification of eligibility and benefits

Soft Skills:

  • Excellent communication skills and phone etiquette

  • Ability to multi-task

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Patient care, coordinator, medical clinic, Work from Home, WFH, Work at Home, WAH, scheduling coordinator Albuquerque, Rancho, Bernalillo, Santa Fe, Tijeras, Edgewood, Los Lunas, Belen , New Mexico, Patient Care Coordinator, Optum, #hiringimmediately, #RPO

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