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Job Details


UnitedHealth Group

Patient Access Representative I-SSM - Evening Shift - Lake St Louis, MO (106826682)

Healthcare

Patient Safety

Yearly

No

Saint Louis, Missouri, United States

$2,000 Sign On Bonus For External Candidates

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life’s best work.SM

The Patient Access Representative is responsible for greeting patients and collecting, recording and balancing payments.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour evening shift schedules during our normal business hours of (8:00pm - 1:30pm). It may be necessary, given the business need, to work occasional overtime. Our office is located at Emergency Department 100 Medical Plaza, St Louis, MO 66367.

Primary Responsibilities:

  • Greet patients
  • Coordinate patient flow
  • Assist patients with intake or admitting processes
  • Collect co-payments, co-insurance and deductibles

The pace is fast, so your ability to multi-task is essential. You should also enjoy working with people and have the communication skills necessary to build strong relationships with our patients.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school diploma / GED (or higher)
  • Ability to work Monday – Friday from 4:30PM-1am, working every other weekend and every other holiday.
  • Ability to work onsite in St. Charles MO
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.

Preferred Qualifications:

  • 1+ years of related work experience, including data entry
  • Electronic Medical Records (EMR) experience
  • Experience working in the insurance field.

Soft Skills:

  • Ability to read and interpret office forms and insurance cards and understand referrals
  • Effective communication and customer service skills

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM

**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Receptionist, Customer Service, Patient Access Representative, Front Office, Check In/Out, Collecting Copays, Scheduling, Insurance Verification, Referral Coordinator, hiring immediately, #rpo, #Sign-On Bonus, #red

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