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Job Details

Bristol Myers Squibb

Associate Director, Innovation Worldwide Patient Safety


Patient Safety


Summit, New Jersey, United States

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.


The Associate Director, Innovation Worldwide Patient Safety is a global leadership position within Business Capabilities and Innovation (BCI), Worldwide Patient Safety (WWPS). This position reports to the Head, Innovation, Partnerships and Process Optimization WWPS and is in Europe or US.

Associate Director, Innovation Worldwide Patient Safety is responsible to contribute to and execute the innovation strategy for Worldwide Patient Safety (WWPS). This individual leads initiatives to shape industry leadership with respect to the safe and informed use of BMS medicines.

The Associate Director is responsible for influencing innovation and digital strategy, both top down and bottom-up, implementing innovation and digital strategy in different functions within WWPS, supporting business process analysis and creation of reporting mechanisms generating insights and supporting determinations of safe use of products in development and on-market. This role targets to improve both operations and science of patient safety globally. Additionally, responsibilities include partnership with relevant IT colleagues, WWPS colleagues related to innovation, automation & effectiveness of pharmacovigilance business processes.

Further, the Associate Director manages the WWPS innovation funnel, from problem statement to concept development and business case approval. In this role, this individual combines design thinking and process rigor with effective leadership and relationship building. Additionally, this individual manages industry benchmarking activities used in the evaluation of pharmacovigilance policies, practices, strategies and effectiveness.

Key Relationships

  • Head of Innovation, Partnerships and Process Optimization

  • Head, Business Capabilities and Innovation

  • Manager, Innovation WWPS

  • Senior Manager, Business Process Optimization

  • Functional leads in WWPS

  • Business Process Leads for key PV/RM processes

  • Change Management, Communications, Training Leadership

  • WWPS Project Management Office Innovation agents in all WWPS functions

  • Associate Director, Service Provider Relationship Management

  • BMS Innovation departments

  • External partners and thought leaders

  • IT business partners WWPS

  • Subject Matter Experts for Innovation Projects in WWPS

Key Activities

The individual acts a leader and pacemaker for innovation across WWPS, acts as project manager where required and collaborates with WWPS functions and other stakeholders to support further development and implementation of an end-to-end innovation process and innovation culture in WWPS.

Additionally, The Associate Director, Innovation WWPS contributes to, oversees and executes on the WWPS innovation roadmap which includes business need identification, proof of concept execution, and partnership identification to ensure WWPS scientific and operational capabilities evolve above the speed of change in the healthcare landscape.

Strategy and Planning

  • Contributes to and executes the strategic and tactical business plan for innovation & automation across WWPS

  • Plans resources, develops business cases and provides cross-functional leadership to kick off and complete projects aligned with WWPS innovation strategy

  • Identifies and materializes opportunities for innovation projects, process improvements and/or partnerships (internal and external)

  • Supports execution of innovation plans across GDD

  • Responsible for execution of initiatives led by BCI which drive innovation, automation and process optimization

  • Mentors WWPS innovation agents and drives innovation and digitization capability creation in WWPS


  • Innovation process execution (includes stakeholder needs identification, POC/prototypes, outcome measures, operational governance)

  • Contribute, execute and oversee the PV Innovation Strategy and Roadmap across WWPS

  • Provide change management leadership within regards to communication strategy, execution, identification of skills and development needs, publication engagement amongst others

  • Contribute and execute on Intelligent Automation Enablement Roadmap

  • Proof of concept design, execution, documentation as applicable

  • Represents WWPS as a subject matter expert to internal stakeholders, strategic partners, and regulatory authorities globally.

Business Process Optimization

  • Design measurement & controls by identifying process optimization opportunities.

  • Define project requirements by identifying project milestones, phases and elements, and if applicable lead or support project execution

  • In collaboration with Business Process Optimization lead, supports mapping of prioritized WWPS processes to enable efficiency, effectiveness, continuous improvement and Identification of opportunities for innovation

  • Supports establishment of detailed end-to-end view of WWPS processes to enable clear visibility of handoffs and inter-function deliverables

  • Support establishment and execution of a standard WWPS toolkit and processes for process analysis deliverables

  • Identifies, proposes and maintains process effectiveness measures


  • Master’s level degree (or bachelor’s degree with relevant experience) in medical, life sciences, or computer sciences, or computer engineering.

  • Minimum Eight (8) years pharmaceutical/biotechnology drug safety experience OR innovation, digitalization or automation experience.

  • Minimum Five (5) years management and / or project management experience.

  • Experience and successful track record of leading projects.

  • Experience in implementing tools and applications related to machine learning, deep learning, artificial intelligence and related concepts in a regulated environment.

  • Demonstrated experience with process mapping and design

  • Solid knowledge on design thinking and related methodologies, experience applying them.

  • Outstanding contextual intelligence and strong leadership skills as demonstrated in international and cross-functional matrix organizations and VUCA environments.

  • Advanced knowledge of the cycle of drug development including relevant regulations, GCP, and GVP

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.