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Job Details

BJC HealthCare

Patient Accounts Rep I


Patient Safety


Saint Louis, Missouri, United States

Additional Information About the Role

Do you have experience with Insurance Follow up? BJC is looking for a Patient Accounts Rep I!

Remote Position

Monday- Friday


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BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $5.5 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Preferred Qualifications

Role Purpose

The Patient Accounts Representative I is responsible for ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & review review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients.


Completes accounts receivable insurance collections and follow-up on claims to expedite payment from assigned insurance companies.Contacts insurance companies regarding claims, updates account information, and completes basic administrative tasks on accounts.Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards.Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment.

Minimum Requirements


High School Diploma or GED

Preferred Requirements