Patient Service Rep *AS NEEDED ROLE*
PRN Opportunity (As needed) available
BJC needs you!
Missouri Baptist Sullivan Hospital is looking for a Patient Service Rep with strong customer service skills and great attention to detail to work our front desk. If you enjoy helping others, this role may be for you.
- This is an as needed role starting as early as 7:15 am and working as late as 5:00 pm
- Works rotating weekends (Sa & Su, 9:30 am - 4:00 pm)
- No major holidays
Come thrive with BJC HealthCare!
Missouri Baptist Sullivan Hospital is a designated critical access hospital committed to providing quality health care service to residents in Crawford, Franklin and Washington counties.
The hospital has enhanced and expanded the health care services available to the greater Sullivan community with its state-of-the-art emergency department, modern childbirth center, critical care unit, multiroom surgical suite, expanded cardiac rehab services, and a cancer center. A 22,500 square-foot medical office building provides offices for primary care physicians as well as space for a variety of visiting medical and surgical specialists from the St. Louis area.
Missouri Baptist Sullivan Hospital operates four rural health clinics providing quality health care to surrounding communities. In addition, the hospital operates a comprehensive Therapy and Rehabilitation department and an award-winning Wound Care Center with two hyperbaric chambers.
The Sullivan medical clinic is a well-established, multi-discipline physician group providing family, internal and OB care.
The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.
ResponsibilitiesHandles telephone calls from patients and staff; forwards calls requiring triage.Performs receptionist duties with close attention to detail and professionalism.Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
EducationHigh School Diploma or GED
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Pension Plan*/403(b) Plan funded by BJC
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to www.bjctotalrewards.com/Benefits
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer