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Job Details

Urology Chart Checker and Scheduler - Las Vegas, NV




Las Vegas, Nevada, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Primary Responsibilities:

  • Retrieving previous medical records on all established and new patients for upcoming appointments (from all PCP, hospitals in state and/or out of state)
  • Getting all testing ordered for all recheck and new patient appointments (lab results from all lab facilities, radiology from all facilities)
  • Electronically get hospital records for all hospital f/u appointments for new patients, as well as all post op appointments. This is generally from 15+ local hospitals. Excluding hospitals that are not online accessible.
  • Call patients to verify if testing is done, if not we cancel appointments or reschedule appointments
  • File ALL records received into patient’s charts
  • Verifying that all appointments are scheduled correctly
  • Scan insurance cards, making sure that all paperwork is filled out correctly and signed
  • Collect co-pays and co-insurance, deductibles and balances
  • Scan receipts and patient paperwork
  • Keep front office and waiting room clean and stocked
  • Print schedules for medical assistants and physicians
  • Balance daily logs and money collected, posting payments when balanced
  • Coordinate patient check out process
  • Confirm all FFS eligibility for all locations and update eligibility form in EHR
  • Issue referrals for outside specialties
  • Obtain authorization for all office procedures and radiology if needed
  • Answer phone calls from 3 phone queues (scheduling, high priority and overflow)
  • Intake all demographic information for new patients
  • Update demographic information for existing patients
  • Collect insurance information
  • Route calls throughout the office to appropriate department
  • Coordinator intake consultation requests from physicians for on call physician
  • Other responsibilities as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school diploma or GED or equivalent experience
  • 2+ years medical front office experience
  • Knowledge of Nevada health insurance
  • Cash handling experience
  • Computer proficiency
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualification:

  • Bilingual English and Spanish

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.

Nevada Residents Only: The hourly range for Nevada residents is $16.00 to $25.77. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.