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Job Details

BJC HealthCare

Supply Chain Quality/Resiliency Manager


Quality Assurance Manager


Saint Louis, Missouri, United States

Additional Information About the Role

Opportunity to be part of the solution! We are looking for a Quality/Resiliency Manager to join our Supply Chain group. The role will work with our supplier base to ensure the quality of products.

This is a hybrid position that will require being on-site frequently.


BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $5.5 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Preferred Qualifications

Role Purpose

This position is responsible for ensuring overall quality and reliability of supplies purchased by and delivered to BJC Central Service Center (CSC). Manages overall supplier relationship effort for BJC and develop ongoing supplier review process to ensure BJC manages top spend and key suppliers.


  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Develop and manage supplier resiliency process. Continually monitor risk in the BJC supply chain (internal and external) and take timely action to address identified risks. Provide regular executive report on resiliency status and related actions/project plans to mitigate risk.
  • Develop and manage overall Business Continuity Plan (BCP) to ensure continued operations of BJC supply chain in the face of a risk or disruption.
  • Develop and manage supplier quality strategy, metrics/KPI’s and processes to aid and improve overall supply chain performance at BJC.
  • Manage and coordinate supplier Quarterly Business Review (QBR) process with Strategic Sourcing and Operations.
  • Carry out focused supplier validation audits as needed to support supply chain operations. Assist in validation of new suppliers and products.
  • Performs Other Responsibilities as Assigned

Minimum Requirements



Licenses & Certifications

  • None

Preferred Requirements



Licenses & Certifications

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

  • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
  • Disability insurance* paid for by BJC
  • Pension Plan*/403(b) Plan funded by BJC
  • 401(k) plan with BJC match
  • Tuition Assistance available on first day
  • BJC Institute for Learning and Development
  • Health Care and Dependent Care Flexible Spending Accounts
  • Paid Time Off benefit combines vacation, sick days, holidays and personal time
  • Adoption assistance

To learn more, go to

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer