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RFP Quality Assurance Writer/Editor - US Remote


Quality Assurance Manager


Minnetonka, Minnesota, United States

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The RFP Quality Assurance Writer/Editor will provide writing support and copy editing on proposal responses and proposal related documents to ensure final proposal submission is in accordance with Community & State proposal development standards and stylistic guidelines. The Writer/Editor will work in collaboration with the Associate Director of Writing Sustainability to contribute to the development of formats and guidelines to ensure final product reflects organizational quality and branding.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Assist with the creation of Proposal Quality Management P&P and quality and editing standards for the Proposal Development team
  • Manage department editing tools and resources (e.g., Style Guide, Term sheet) and proofreading/editing software, regularly identifying opportunities for improvement and advancing those enhancements to enhance the value, impact, and ease of adoption of resources
  • Conduct a (or multiple) complete end to end review prior to each draft release date. Consider all elements of the proposal documents, including financial responses, network analysis, attachments, executive summary/cover letters, and any other supporting documentation
  • Edit according to C&S proposal development standards, AP style, organizational quality, branding, voice, flow, and strategy.
  • Ensure all policy preferences have been applied and updated prior to release of draft
  • Participate in ongoing continuous improvement of the Community & State proposal development process
  • Participate as a proposal writer when necessary and take on response assignments
  • Prioritize multiple projects and manage supplemental material required for proposals
  • Complete work according to deadlines provided by proposal leadership
  • Assist in departmental projects as assigned
  • Conduct other business development and writing quality assurance duties as assigned

Demonstrated Skills:

  • Exceptional writing/editing/proofreading skills
  • Multi-tasker; able to effectively manage multiple projects with competing timelines and changing priorities
  • Exceptional organizational and detail-oriented skills
  • Excellent written and verbal communication
  • Ability to work in a fast-moving environment; remain flexible
  • Analytical, strategic and intellectually agile
  • Ability to convey complex product offerings in simple easy to understand terms
  • Exceptional editing and quality review skills
  • Ability to adapt to flex needs and personal communication style based on the audience
  • Ability to build relationships in a highly matrixed environment
  • Solid attention to detail
  • Ability to operate in a deadline driven environment

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree in English, Technical Writing, Communications, Journalism, Business Administration, Health Systems Administration or related discipline
  • 3+ years of proposal writing or editing experience
  • Demonstrated solid project management skills
  • Proficiency in MS Office (Outlook, Word, Excel and PowerPoint)
  • Experience working in a matrixed environment
  • Advanced knowledge of Associated Press (AP) Stylebook

Preferred Qualifications:

  • Healthcare insurance experience
  • Managed care/Medicaid experience
  • MS SharePoint proficiency
  • Solid interviewing skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California/Colorado/Connecticut/Nevada/New Jersey/New York/Rhode Island/Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.