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Job Details

Bristol Myers Squibb

Lead ELN Technical Analyst


Technical Writer


New Brunswick, New Jersey, United States

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

Position Summary:

At BMS, digital innovation and Information Technology are central to our vision of transforming patients’ lives through science. To accelerate our ability to serve patients around the world, we must unleash the power of technology.  We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision making, and enhanced patient care.   

If you want an exciting and rewarding career that is meaningful, consider joining our diverse team!

Please be advised that this role is also a hands-on development position where the proper candidate will be involved with architecting, developing, implementing, deploying, and supporting custom internally developed software.

Desired Candidate Characteristics: 

  • Have a strong commitment to a career in technology with a passion for healthcare 

  • 7-10 years’ experience in IT with demonstrated success in delivering and supporting SaaS and custom-built solutions and managing/partnering with software vendors and service providers.

  • 2-3 years’ experience in IT with demonstrated success in delivering and supporting Electronic Lab Notebooks (ELN) preferably BIOVIA SYMYX ELN, COTS applications, custom-built C#.NET solutions.

  • 1-2 years’ hands on experience in AWS or Azure or GCP cloud computing platforms

  • Experience in performing ELN platforms system administration tasks

  • Experience in engaging with multiple stake holders to understand current architecture, data flows and downstream integration points

  • Experience in developing ELN templates, workflows, custom fields and associated report methods by following coding standards and best practices.

  • Experience in working with other system administrators and end users/customers to help configure and develop functions based on business requirements.

  • Experience in troubleshooting connectivity issues, custom field calculations, and optimize processing methods.

  • Experience in account creation, role-based security, reporting, instrument interfaces, data interfaces, system auditing and monitoring

  • Troubleshoot connectivity issues, custom field calculations, and optimize processing methods.

  • Experience in developing applications/templates to extend and customize BIOVIA ELN application using ELN SDK

  • Experience with BIOVIA products like (Pipeline Pilot, Workbook, LIMS etc...)

  • Knowledge of BENCHLING, PE E-Notebook & DOTMATICS is a plus.

  • Ability to understand the needs of the business and commitment to deliver the best user experience and adoption 

  • Must have knowledge of Software Development Lifecycle (SDLC) and of computer systems validation (CSV)

  • Knowledge of cGXP and 21CFR Part11 standards.

  • Deep analytical skills and logical thinking to identify and resolve technical issues.

  • Experience managing offshore technical development team.

  • Experience with creating architectural diagrams/understanding of infrastructure setups/managing deployments ranging with varying complexities.

  • Experience with creating architectural diagrams/understanding of infrastructure setups/managing deployments ranging with varying complexities.

  • Experience in web development, application development using Visual Studio .NET technologies like C#, ASP.NETMVC 5, ASP.NET, ADO.NET, XML Web services, WCF and WPF

  • Experience in programming languages such as .Net, Java/JSP, J2EE, XML, SOAP, JSON/REST services, Python and PL/SQL.

  • Knowledgeable in RDBMS/RDS such as Oracle, SQL server and PostgreSQL.

  • Knowledgeable in Agile software development, Service-oriented architectures, Continuous integration/continuous delivery (CI/CD).

  • Knowledgeable in integration technologies such as WebMethods.

  • Experience with AWS platform and third-party SaaS products.

  • Able to collaborate across multiple teams  

  • Strong Project Management skills, and experience with agile and scrum methodologies.

Key Responsibilities:

  • Accountable for the controlled production support and life cycle management for multiple application (ELN, LIMS, COTS & Custom Applications) used by Pharmaceutical Development within Global Product Development & Supply.

  • Collaborate with Business and IT Plan functions to develop solutions for business problems including defining business requirements, provide project timelines and budget, develop acceptance criteria, testing, training, and change management plans.

  • Contributes heavily towards developing a plan for development activities and translates those into actionable projects. These include releases, required modifications and discretionary enhancements to support the application life-cycle.

  • Manage the ELN and related applications portfolio to ensure the delivery of digital capabilities are being met in accordance with the IT Operating Model.

  • Accountable for managing day to day operational support, enabling the business to scale while improving key performance indicators impacting their efficiencies and improving overall customer experience. Defined both long-term strategies and short-term/immediate resource needs.

  • Accountable for delivering on project implementations and operational support commitments.

  • Collaborate directly with the business clients, IT Business Partners and other IT functions on delivery of digital capabilities.

  • Monitor IT service provider resource consumption, review demand and change requests for support work related to custom applications.

Qualifications & Experience:

  • Bachelor's degree preferred.

  • Requires advanced knowledge applicable to a wide range of work in own function and thorough knowledge of other functions.

  • 6-8 years of relevant experience.

  • May lead initiatives related to continuous improvement or implementation of new technologies. Works independently on most deliverables.

  • Demonstrates ability to build and leverage relationships through diplomacy with a broader focus within the Function.​

  • Articulates and presents complex information clearly and concisely across all levels. Ability to demonstrate in-depth knowledge and expertise thereby establishing a strong reputation for themselves and the team.​

  • Participates in decision making and brings a variety of strong views and perspective to achieve team objectives. ​

  • Looks for challenging opportunities and focus on building strong capabilities. Encourages and coach others to do the same.

  • Demonstrates a focus on improving processes, structures and knowledge within the team. Leads in analyzing current states, deliver strong recommendations in understanding complexity in the environment, and the ability to execute to bring complex solutions to completion.​

  • Recognizes the potential impact on internal/external challenges on the future state success. Conveys and takes immediate action to correct any variation in quality, ensures accuracy and completeness of others' work outputs.​

  • Demonstrates sophisticated analytical thought using various data sources and internal/external environment. Understands the broader implications of actions and perspective. Synthesizes results and links patterns and trends. Considers lessons learned and best practices in conveying to the team's understanding and knowledge.​


If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

COVID-19 Information
To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.