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Job Details

Bristol Myers Squibb

Senior Technical Lead, Lab Systems


Technical Writer


Devens, Massachusetts, United States

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

The Senior Technical Lead for Lab Systems is responsible for providing technical leadership and support in the development, implementation, and maintenance of static data/master data for Sample Manager LIMS (SMLIMS) in support of site manufacturing, stability, method transfer and non-routine testing activities. This requires partnering with all levels of laboratory personnel, Information Technology, analytical support teams, and Quality Assurance to ensure processes are designed and maintained for SMLIMS to meet business and agency requirements with operational efficiency in mind.

Key Responsibilities:

  • Lead and drive the development and implementation of system enhancements to meet user requirements.

  • Test changes/enhancements through dry runs and test runs and receive feedback from lab users, when required.

  • Setup verification testing as appropriate for SMLIMS.

  • Design/Execute User Acceptance Testing (UAT) for SMLIMS application functionality changes.

  • Review and Approve UAT Scripts​ and Coordinate UAT activities.

  • Communicate/coordinate SMLIMS changes to integrated systems areas.

  • Attend Change Forums and serve as SMLIMS representative to coordinate Impact Assessments.

  • Develop/maintain processes/user workflows in SMLIMS to support laboratory testing activities and to ensure business, project and/or investigation/CAPA timelines are met.

  • Develop and manage project plans and project schedules, lead execution and visibility of status and provide effective communications to customers and stakeholders.

  • Assist with budget planning (resource requirements and other funding such as training, outside services, etc.)

  • Monitor & compile team metrics. Develop action plans to improve/enhance KPIs.

  • Facilitate positive culture change with implementation of new processes.

  • Provide leadership to peers through demonstration of a quality culture and scientific excellence.

  • Assist with management of the day-to-day activities and prioritization of work and provide direction/support to team members.

Role Requirements:

  • Minimum B.S. degree in a scientific area with 6 to 8 years’ experience

  • Experience working within and/or supporting a cGMP laboratory is required.

  • Demonstrated leadership ability within and across teams.

  • Expert level applied knowledge and in depth understanding of analytical techniques preferred.

  • Deep functional area understanding and high level of proficiency in the technical aspects of SMLIMS.

  • Understanding of system interfaces and impact of changes to each other is beneficial.

  • Advanced knowledge with Microsoft Office Applications (Access, Excel, Project, PowerPoint, SharePoint, Word) and/or other relevant software programs.

  • Expert ability to execute changes in SMLIMS independently, proactively identify problems, troubleshoot issues, and develop potential solutions.

  • Demonstrated ability to work independently as well as lead a team to complete assignments within defined time constraints.

  • Ability to exercise judgment and makes sound decisions within broadly defined practices and policies to independently develop approach / solution. Apply appropriate notification to management as appropriate.

  • Strong project management & execution skills and is able to manage multiple projects and prioritize as needed.

  • This position may require up to 20% travel.


If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

COVID-19 Information
To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.