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Job Details

Merck & Co, Inc

Director, Human Resources Organizational Readiness (Change Management and Workforce Engagement) ( MERCUSR102485ENUS)

Human Resources




Kenilworth, New Jersey, United States

Job Description

The Director of Human Resources Organizational Readiness (OR) is responsible for driving highly innovative and targeted workforce engagement strategies, messages and tactics to effectively connect with our Company's workforce and drive awareness and adoption of HR’s brand, programs and policies.

The successful candidate will be responsible for overseeing a team of OR specialists and has a strong record of managing high-performance teams. He/she is a strong team leader, thought leader in best practices for effective workforce change and marketing communications, is experienced in strengthening HR’s internal branding, has an employee-centric focus, and can adapt message and strategy development for transformational initiatives.

Primary Responsibilities:

  • Lead the team responsible for fueling employee engagement by amplifying our HR communications. That includes engaging with our workforce on HR strategies, programs and cyclical activities related to Total Rewards, Talent Management, Diversity & Inclusion, HR Services, Talent Acquisitions, and more.

  • Bring extensive expertise in shaping effective outreach strategies to our workforce - delivering innovative, high-impact and audience-centric HR interactions and messaging.

  • Lead the creation of a strong narrative for HR to strengthen our talent value proposition internally across all internal digital platforms, and support HR leaders with messaging externally, as needed.

  • Represent HR as the change and communications lead on enterprise-level transformational initiatives and disaster/crisis management programs, as needed.

  • Provide strategic direction for our HR Employee and Manager Portal and other digital employee informational and educational resources and continually review and incorporate best practices to amplify HR messaging.

  • Develop monitoring tools to assess the impact of internal strategies and make necessary adjustments to enable desired outcomes.

  • Build a strong internal and external network of partners to engage as needed for the development of innovative marketing, informational and educational HR resources.

Education Minimum Requirements:

  • Bachelor's degree in a field related to Communications, Marketing or Journalism (Required).

  • Master's degree in a field related to Communications, Marketing or Journalism (Preferred).

Required Experience and Skills:

  • 12+ years of progressive work experience in the development and implementation of innovative change and marketing communications strategies.

  • Experience in HR/Employee Communications.

  • Strong people management skills with the ability to build, coach, inspire and engage a high-performing team.

  • Strategic thinker who can translate complex concepts into actionable, understandable plans and programs.

  • Excellent and demonstrated skills in working with senior leadership and building strong stakeholder relationships in a cross-functional environment.

  • Proven ability to collaborate across all areas of HR to ensure the outcomes achieve the strategy and is relevant for our workforce.

  • Communications expert and an agent of change with expertise in engaging workforces in transformative initiatives.

  • Solid understanding of evolving digital landscape and best practices related to organizational readiness.

  • Experience of working in a large matrixed environment, Pharmaceutical industry experience would be an asset.

Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.





In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Remote Work


Not Indicated

Valid Driving License:


Hazardous Material(s):

Number of Openings:


Requisition ID:R102485