Job was saved successfully.
Job was removed from Saved Jobs.

Job Details

FirstEnergy Corporation

Manager Human Resources - HR Business Partner - Reading-Pottsville Pk

Human Resources

Human Resources Manager


Reading, Pennsylvania, United States


We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence.

Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.

The Manager, Human Resources reports to the Operations Human Resources Business Partner and in a matrixed relationship to the State President. This position is responsible for leading and directing the functions of the State’s HR department and supporting the alignment of the organization’s people strategy with the business strategy.

Responsibilities include:

  • Consulting with business and HR leadership teams on the development and execution of state-wide strategy and contributing to the development of plans and programs that maximize employee engagement to deliver on business results.
  • Working with leadership to create an environment that drives a culture of accountability for performance excellence, including recommending action plans and strategies to address change and culture transformation.
  • Collaborating with peers (State and COEs) to drive consistency and efficiencies across the organization.
  • Supporting organizational effectiveness efforts including:
  • Conducting New Leader Assimilations and ensuring the use of the 90-day new leader plan.
  • Coaching new leaders on enrollment and employee participation in the New Supervisor Manager program and identifying talent to participate in the Aspiring Leader and Experienced Leader Programs.
  • Consulting on development plans and using applicable resources and tools to help leaders and talent understand alignment and gaps relative to behaviors. Ensuring utilization and maintenance of position profiles for leadership roles.
  • Leading Talent Management processes including:
  • Facilitating Talent Talks with a focus on building diverse and strong succession plans for leadership and key roles.
  • Promoting Performance and Career Management and assisting leaders in monitoring achievement of goals related to priorities, development plans and check in conversations.
  • Assisting leaders with the development of Performance Improvement Plans and counseling leaders on employee discipline and coaching.
  • Facilitating the annual Performance, Investments and Rewards Calibration (PIRC) and Pay for Performance (P4P) programs, including level setting new leaders.
  • Reinforcing and educating employees on our Employee Value Proposition and Values and Behaviors.
  • Creating strategic workforce plans and assisting with the development and implementation of staffing and retention strategies.
  • Coaching leaders and collaborating with applicable COEs on organizational design and effectiveness.
  • Advising and guiding leaders and employees on HR policies, employment regulations, and workforce practices.
  • Assisting in the preparation for collective bargaining and contract negotiations.
  • Participating in labor / management meetings and engaging to improve relationships.
  • Nurturing a positive and inclusive work environment.
  • Supporting DEI programs and initiatives, both local and corporate-wide.
  • Supporting decisions and recommendations through the use of HR metrics.
  • Support recruiting, testing and interviewing program requirements, including counseling managers on candidate selection and ensuring trained and diverse interview panels and inclusion of hiring champions.
  • Conducting separation and exit meetings, as required, and promoting the company’s exit survey program. Understanding findings and making recommendations for improvement.
  • Coordinating off cycle discretionary increases and promotion recommendations.
  • Ensuring legal compliance with State and Federal laws, monitoring state requirements, and maintaining records.
  • Establishing and developing substantive working relationships with peers, staff and union leadership, and creating an environment to enhance FirstEnergy’s culture of safety, compliance, inclusion, accountability, and innovation. Fostering a culture where employees own, promote and reinforce behaviors and feel empowered to speak up.
  • Planning, organizing, developing, and monitoring the performance of assigned staff, establishing performance requirements and personal development targets, monitoring performance and providing direction for performance improvement and development.
  • Managing the Absence Management program and monitoring Health & Absence Management, driving for organizational improvement.
  • Serving in a lead role for outage and storm restoration activities.
  • Investigating and responding to internal concerns and external charges, as necessary.

Qualifications include:

  • Bachelor’s degree in human resources, business or related discipline and a minimum of 7 years relevant work experience is required. In lieu of a degree, a high school diploma and a minimum of 10 years relevant work experience is required. Relevant work experience will include the demonstrated ability to:
  • Lead high performing teams
  • Perform the role at full competency and proficiency in the HR discipline
  • Recommend process improvements and implement solutions to complex issues
  • Influence decisions made by leadership
  • Serve as a trusted advisor to customers in all situations and a trusted resource for HR peers
  • Partner with leadership to proactively identify problems, analyze solutions, and make results-driven recommendations
  • Work with leaders to identify issues / concerns and develop appropriate steps for resolution
  • Exercise independent judgement on complex projects and assignments
  • Develop and deliver presentations for varying audiences on complex subject matter
  • Experience providing customer-focused support, both internally and externally
  • Experience in building positive relationships and working with peers cross-functionally, demonstrating teamwork and collaboration
  • Experience in multiple HR functional areas or working across the business to execute one or more core HR processes
  • Ability to communicate diplomatically and professionally verbally and in writing
  • Basic knowledge of Federal, State and local HR regulations
  • Familiarity with bargaining unit agreements preferred
  • Strong analytical, decision-making, teamwork and leadership skills
  • Ability to analyze business needs and generate applicable reports to meet business unit objectives
  • Ability to appropriately manage conflict and work through difficult situations
  • Knowledge of Microsoft Office applications (Word, Excel and PowerPoint)
  • Willingness to travel throughout the organization and work extended hours, as required
  • Must be available to assist in outage or storm restoration support during evening and weekends as needed
  • SPHR/PHR certification preferred
  • Ability to learn, grow and work across FirstEnergy and deliver results

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

FirstEnergy Human Resources Team