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Job Details


UnitedHealth Group

Inside Sales Insurance Product Advisor - Indianapolis, IN or North Richland Hills, TX (99057486)

Insurance

Sales

Yearly

No

Indianapolis, Indiana, United States

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.

Our customers need an advocate to help them look at all their options. As an Inside Sales Product Advisor, you will be responsible for taking inbound phone calls from customer leads. No prospecting, no cold calling required! You will match customers with insurance products that best fit their individual needs and can help improve their lives. Our extensive training program paves the way for success, teaching you our technology, product portfolio, and sales methodology through hands-on classroom-based instruction.

Once trained, you will be responsible for working 25+ sales opportunities per day, guiding customers to the right insurance product solutions. This position is a great fit for someone who enjoys helping people, who has previous sales experience, and is interested in high earning potential working with warm leads. Join our team of tenured sales professionals in an environment that promotes collaboration, elite performance, and recognition.

This position is full-time (40 hours/week) Monday – Saturday, with several shifts available. It may be necessary, given the business need, to work occasional overtime. Hours of operation are 8:00 a.m. to 10:00 p.m. Monday – Thursday. Friday hours of operation are 8:00 a.m. to 8:00 p.m. Saturday hours of operation are 9:00 a.m. to 5:30 p.m.

During training, new employees will be working an 8:00 a.m. to 4:45 p.m. shift. After successful completion of training, new employees will select from available shift options, keeping in mind our focus to support a work-life balance.

Primary Responsibilities:

  • Respond via telephone or email to determine their needs and to present product recommendations through a consultative sales process
  • Quote customers on available product options and accurately explain plan details
  • Respond to questions from consumers regarding UnitedHealth One products, services, website logins or navigating the website
  • Complete necessary research on consumer questions and issues using multiple systems and resources and prepare appropriate responses
  • Conduct outgoing calls to provide answers and additional information to consumers
  • Record all required supporting documentation from phone calls and written correspondence to ensure compliance and provide accurate tracking
  • Participate in training opportunities to develop advanced product knowledge in order to share current information while generating and delivering product recommendations and quotes to customers
  • Build positive business relationships with consumers to ensure continued interest in UnitedHealth Group’s products and services
  • Achieve monthly performance goals and objectives as outlined by leadership

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Currently in final year of obtaining a Bachelor’s degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university). Bachelor’s Degree must be obtained prior to start of employment
  • Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)
  • State health/life license is not required when hired, however, hired individuals must obtain the necessary state health/life licensing within 30 days of employment. This expense will be covered by the company
  • Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)
  • Ability to work regularly scheduled shifts within our hours of operation including the training period and successfully complete the training program including demonstrating
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.

Preferred Qualifications:

  • Ability to multi-task, including navigating a computer while speaking on the telephone
  • Ability to develop an understanding of our multiple products and the levels of benefits within each product

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Sales Support Representative, Sales, Indiana, IN

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