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Job Details

Personnel Security Technician II - Mailroom

Law Enforcement and Security

Diplomatic Security


South Burlington, Vermont, United States


Work Where it Matters

RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT.

As a RiverTech employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

The Personnel Security Technician (PST) will provide administrative assistance and contract support to the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Office of Security & Integrity (OSI). The PST I will report to RiverTech’s On-Site Supervisor and provide support to the OSI Personnel Security Division (PSD) mailroom. This position is essential to providing daily on-site oversight of mailroom operations to include assisting with property control/inventory tasks, receiving and processing all incoming and outgoing mail items (faxes, packages, mailed items to include classified materials up to the SECRET level), monitor and respond to various email mailboxes, phone and fax support, filing, and escorting un-cleared vendors in the facility.


Job Responsibilities:

  • Receive all incoming mail and packages including classified materials up to the SECRET level and conduct physical security screening of all items received in the mailroom. Data stamp, log and distribute items for processing. Classified materials will include reports of Investigation up to the SECRET level. Upon identifying classified material, the contractor employee will immediately notify a designated federal employee responsible for the proper safeguarding of the classified material.
  • Monitor and notify appropriate staff of levels for supplies and services that are needed to support facility related matters and general operational support needs.
  • Monitor and facilitate requests for support via established electronic mailboxes to include facility issues; conference room use; office supply requests; information technology assistance.
  • Receive and route incoming telephone calls and facsimile receipts.
  • Assist the Government with escorting un-cleared vendors and visitors to the facility.
  • Assist with creating, maintaining, scanning, filing, retrieving, tracking and destruction of electronic and physical personnel security records and case files.
  • Review various personnel security forms and documents for completeness, accuracy and compliance.
  • Perform data entry in various personnel security databases.
  • Prepare various periodic ad-hoc reports.
  • Monitor central mailboxes within Outlook, responding to inquiries and status requests.
  • Assist with pulling, filing, and updating fingerprint cards throughout the facility and inventory file storage areas that house fingerprint cards.
  • Assist with coordination of facility-related services, to include IT support for equipment and connectivity issues, conference room use and scheduling, and monitoring office supplies and replenishing stock as requested.
  • Assist with property control and equipment inventory.
  • Receive and route incoming telephone calls, mail and facsimile receipts.
  • Assist with documentation of meeting minutes and general office information.
  • Monitor and facilitate requests for support via established electronic mailboxes to include facility issues; conference room use; office supply requests; information technology assistance.


Minimum Qualifications:

  • Minimum High School Diploma/GED.
  • Minimum three (3) years of relevant work experience.
  • Strong attention to detail, ability to set and manage deadlines, strong organizational skills, and ability to multi-task in fast-paced work environment.
  • Reliable transportation to the facility.
  • Ability to work independently, think logically and work effectively within group settings.
  • Ability to receive general guidance and instructions from a supervisor or via established standard operating procedures, and act upon them with minimal supervision.
  • High level of proficiency in Microsoft Office software, to include Outlook, Excel, Access and Word and experience with database software applications.
  • Excellent oral and written communication skills.
  • Excellent typing skills and telephone and email etiquette.
  • Strong customer service skills.
  • ​​​​​​U.S Citizenship is required in accordance with the security requirements of the above referenced federal government contract.
  • Ability to obtain and maintain a SECRET clearance.

Desired Qualifications:

  • Previous experience in a mailroom sorting and identifying classified mail.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at or [Register to View] (information about job applications status is not available at this contact information).

Job: Office & Administrative Support

Travel: None

Organization: RiverTech

Clearance: Able to Obtain Secret

Work Type: On-Site

Remote: No

ReqID: 2024-9007