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Job Details

Merck & Co, Inc

Delivery Orchestrator/Scrum Master (REMOTE)


Account Manager


Rahway, New Jersey, United States

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

The Delivery Orchestrator/Scrum Master will join a diverse team to advance modern ways of working across our IT organization. Delivery Orchestrator/Scrum Master is dedicated to a product line within the supply chain analytics portfolio. The primary responsibility of this role is to drive the delivery of value, by identifying and removing obstacles for the product team and designing and/or improving processes.

The Delivery Orchestrator/Scrum Master acts as a servant leader, focuses on empowering the product line team and coaching team members towards an agile mindset. We are looking for a hands-on person that is invested into the teams’ internal processes and dynamics, while taking the ownership for removing obstacles caused by external factors and dependencies that may hinder the team’s progress.

In this role, Delivery Orchestrator/Scrum Master will be managing the portfolio that develops and enables the product line. The challenging, fast-paced, and visible initiatives deliver significant and measurable value to our Company. This role performs a key collaborative capability function, often bringing together subject matter expert contributors from across IT groups. The key responsibilities of this role may include but are not limited to:

  • By creating early visibility and management of risks, impediments, dependencies, and assumptions, Delivery Orchestrators enable the team to increase predictability, manage expectations, and optimize capacity. Provides early visibility to risks, impediments, and helps with risk management

  • The delivery orchestrator helps teams effectively make and meet commitments and execute in a tactical and coordinated way. Works with the Business Technology Partners, Product Managers and Technical Leads to deconstruct higher level outcomes into Product backlogs and drive deliver with squads. Ensures effective orchestration and alignment of multiple Squad deliverables. Proactively and effectively manages dependencies across multiple teams thus mitigating the impact on delivery timelines.

  • The delivery orchestrator will coordinate activities across and within product lines to ensure overall delivery of value.

  • Enables cross-functional squads to develop medium-to-complex technology solutions by maintaining a keen focus on Agile methodology that enables the teams to run as smoothly as possible. Facilitates scrum ceremonies. Assist with product backlog maintenance and prioritization. Develop metrics to track Product progression and successes. Participate and lead Agile Way of Working through Scrum. Coordinate and manage cross-functional initiatives. Analyze, Identify, and implement ideas for continuous improvements.

  • Includes the determination, monitoring, and review of project/program scope, costs, schedule, resources, inter-dependencies and risks. Manages Financials across all squads within the control tower platform; squads could span multiple business cases. Contracts/TO/PO Management. Vendor engagement.

  • Staffing of the team and managing team allocation.

  • Release Standardization and Coordination

  • Working with RMO for deployment

  • SDLC compliance across releases

  • Stays abreast on product line related capabilities and processes

  • Demonstrated ability to work independently and succeed in a dynamic and complex team environment

Education Minimum Requirement:

  • Bachelor's degree or international equivalent from an accredited university

Qualifications :

  • Scrum certified or 5 + years of working experience in a Scrum Master role (i.e., understanding of scrum principles, practices, and theory).

  • Working experience or certification in Agile, PMP, Six Sigma.

  • 5+ years of portfolio or program or project management experience, including large scale complex projects.

  • 5+ years of working experience working in any technology product implementation projects

  • Working experience managing projects that involve collaboration across multiple teams

  • Excellent verbal and written communication skills

  • Strong organizational and documentation skills

  • Experience with Data Management technologies and business analysis

  • Experience creating and managing content using tools such as SharePoint, JIRA, or Confluence.

Preferred Experience and Skills:

  • Familiarity with ETL technologies or SQL or Data Management & Analytics platforms

  • Working knowledge of SDLC and project planning methods

  • Working knowledge of common tools used in this position - MS-Project, Spotfire, SharePoint, ALM and MS Office tools (Word, Excel, PowerPoint), Atlassian tools (Jira & Confluence)

  • Working knowledge and experience in Test Management (planning, execution, tracking, reporting, documentation)

  • Good understanding of business processes and ability to connect requirements from different groups

  • Working knowledge and experience in Test Management (planning, execution, tracking, reporting, documentation)

  • Good understanding of business processes and ability to connect requirements from different groups

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.


For positions located in the United States and Puerto Rico – Subject to applicable law, all new hires (including internal transfers) must demonstrate that they are fully vaccinated against COVID-19 or that they qualify for a medical or religious exemption to this vaccination requirement. New hires (including internal transfers) to a position that, as determined by the Company, requires routine collaboration with external stakeholders (such as roles in health services or customer-facing commercial or research-based roles) (“Customer-Facing Role”) who are not vaccinated must qualify for a medical or religious exemption and be in a position that the Company determines can accommodate unvaccinated employees without causing an undue burden to business operations. If, following dialog with the candidate as appropriate, it is determined that the candidate either a) does not qualify for a religious or medical exemption or, b) for candidates applying for Customer-Facing roles, it is determined that allowing the candidate to work without vaccination would cause an undue burden to the Company, the candidate will be ineligible for hire or transfer, or any offer of employment or transfer (if applicable) will be revoked. Please note that notwithstanding the approval of any reasonable accommodation, the Company reserves the right to monitor, modify, or revoke any such accommodation if it is determined, following dialog with the employee, that the accommodation is no longer effective or results in an undue burden to the Company.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Under New York City, Washington State and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$96,700.00 - $164,500.00

For Washington State Jobs, a summary of benefits is listed here.

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Hybrid, Remote Work, Telecommuting


Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID:R203181