Inside Account Manager-SMB

Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and well being of our employees, customers, partners and communities is our top priority.***This position can be located remotely anywhere within the company footprint.****Inside Account Manager*Are you ready to join a growing Telecommunications company? One that celebrates internal promotions and sales commissions in the thousands? One that provides excellent Medical, Dental, Vision and 401k benefits? If the answer is Yes, we expect to see your application! Whether you are career driven or financially motivated, you can go to the next level at Windstream.Windstream is a technology company that provides Internet, Phone, Unified Communications, and other next generation solutions to businesses across the US and we are looking for coachable team members to support our growth. Every new Inside Account Manager will receive comprehensive paid training where we will teach you everything you need to know about business sales whether you are experienced or not.We provide the opportunity for significant earning potential in addition to career pathing designed to match your skillset. We offer a competitive base pay and high commission potential.*General Summary*:The Inside Account Manager works in a high-volume sales environment utilizing a proven advanced sales and retention strategy. Our new Kinetic sales processing technology is simple, easy to use, and helps capitalize on customer relationship opportunities effectively and efficiently. Our Account Managers can thrive in our team environment and we demand that you have fun at work.*Job Responsibilities:* * Make outbound B2B calls in a fun sales center environment * Deliver customized business solutions to new and existing customers * Update customer accounts through computer-based systems * Provides consultations and leads conference calls to facilitate sales conversations * Willingness to gain and maintain product and service knowledge * Perform other duties as assigned*Skills and Abilities:* * Ability to speak clearly and articulate steps to non-technical customers * Excellent verbal and written communication skills, telephone voice, and telephone etiquette * Possess strong organizational skills with the ability to multi-task, prioritize daily tasks, and perform successfully in a fast-paced environment * Project a positive, professional attitude along with a confident and outgoing personality * Ability to solve problems quickly and decisively * Must be able to work daytime hours Monday to Friday * Possess the ability to accommodate a flexible schedule including overtime when available * Ability to quickly and successfully build rapport with a wide range of customers * Ability to use diplomacy when working with challenging or demanding customers * Business to business experience preferred * Working knowledge of Windows***Competitive hourly pay PLUS HIGH sales commissions***Because this is a work from home opportunity, the following are required: * Broadband internet connection * Workspace free from distractions that will allow ample room to maintain a professional work environment. * Minimum Requirements:*Minimum Requirements:*College degree or equivalent and 2-4 years professional experience or 6 years professional level equivalent related experience; or a combination of education and related professional level experience required.**Primary Location:** **US-North Carolina-Charlotte***Job Category:** **Sales****Requisition ID:** *21001004***Other Locations:** *United States*Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.