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Smart Factory Product Manager - Quality Management Solutions - NBI_US (81546)





Gilbert, Arizona, United States

Smart Factory Product Manager - Quality Management Solutions

Are you an experienced product manager who has led the definition, design, and development of innovative software products that are widely used by manufacturing companies? Are you looking for an opportunity to join a user-obsessed team that leverages design-thinking to develop world-class software products used by some of the biggest and most influential manufacturing companies around the world? If the answer to these questions is yes, we would like to talk with you.

Work you'll do

The Product Manager will play a critical role in defining, designing, and developing software products that will be included in Deloitte's Smart Factory Product Suite. Every user-centric product or module in the Suite is designed with a specific user persona in mind such as an SVP of Manufacturing, Plant Manager, Maintenance Manager, Quality Manager, Production Scheduler, Buyer, Planner, and more! You will collaborate with product owners, end-user representatives, UX/UI designers, architects, engineers, and customer support specialists to understand a user persona's problems and goals, ideate and assess potential solutions, and ultimately develop a user experience that our end-users "love" and would recommend to a friend. You will also work with Deloitte's Smart Factory standard service teams, pricing teams, and marketing teams to monetize software products, help pair them with consulting services, and help bring them to market. At Deloitte, Product Management is a hands-on leadership role that includes both strategic planning and tactical project management to ensure end-to-end organizational readiness to nurture a product at its stage in the software development lifecycle.

  • Manage the product lifecycle from strategic planning to tactical activities
  • Manage the product lifecycle from visioning and roadmap development to end-to-end market readiness
  • Gather requirements from product owners and end-user representatives
  • Decompose products and modules into epics and features
  • Prioritize epics and features (i.e., own the roadmap, backlog, and release plan)
  • Conduct build-buy-partner assessments to inform delivery model decisions
  • Lead internal governance activities required for market entry
  • Work with standard service teams, marketing teams, and sales teams to develop revenue forecasts and deliver revenue objectives
  • Guide the development of product artifacts created by sales and marketing teams (e.g., product positioning, value proposition, marketing collateral, and product demonstrations)
  • Guide the development of product artifacts created by architects and technical writers to support client service delivery and user adoption (e.g., user manual, interface control documents)

The team

Deloitte is defining the Smart Factory landscape. We are pioneering a new model for a new digital world. Does curiosity feed your soul? Are you addicted to the thrill of creating? Do you want to be your authentic self at work? Then consider a career within our Smart Factory practice. Creative design, state-of-the-art technology, and your imagination merge here to create a lasting impact for our clients-not to mention a pretty fun atmosphere and meaningful career! As proof, checkout to see what we're doing in Smart Factory with a consortium of ecosystem partners at Wichita State University to bring Smart Factory to life for our clients.

Minimum Qualifications
  • Bachelor's Degree in Engineering, Business, Computer Science, or equivalent field
  • 5+ years of demonstrated success in a fast-paced product management role for software products
  • 2+ years of demonstrated success in a product management role for a software product aimed at manufacturing companies and shop floor user personas
  • 2+ years of experience successfully managing a team of Business Architects
  • Proficiency in Agile Project Management Tools like Jira
  • Experience providing feedback to UXUI designers in design tools (e.g., Figma, InVision, Sketch)
  • Proven record of launching new products, continuously improving them through feedback loops and release management, and significantly increasing user adoption and/or revenue over time
  • Proven ability to successfully collaborate with UXUI design, engineering, and architecture teams to develop software applications that will delight end-users
  • Excellent written and verbal communication skills with strong attention to detail
  • A proactive planner and communicator who has demonstrated an ability to eliminate ambiguity, operate independently, and ensure leadership is aware of all the key risks, issues, and blockers
  • Experience managing a diverse range of cross-functional stakeholders, demonstrating an ability to build relationships and influence others to ensure product goals are accomplished
  • Willingness to travel (25%) periodically. ( While 25% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice. )

Preferred Qualifications
  • 2+ years of experience with Quality Management Solutions (QMS) such as SAP QM, Oracle Quality Management Cloud, Siemens OpCenter Quality, or PTC Windchill
  • Certified Product Master from the Pragmatic Institute
  • Certified Product Manager from the Pragmatic Institute, Product School, or Association of International Product Marketing & Management (AIPMM)
  • New Product Development Professional (NPDP) Certification from the Product Development & Management Association (PDMA)

*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.