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Job Details

UnitedHealth Group

Systems / Business Analyst - Content Management - Horsham, PA (107168154)





Horsham, Pennsylvania, United States

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Primary Responsibilities:

  • Act as liaison between Developers, QA, Business and Systems Analysts and project management groups
  • Coordinate with individuals and teams to gather requirements within the OCIO IT organization
  • Understand ECM integrations with other UHG systems and applications
  • Understand and communicate ECM Team capabilities and offerings to external parties
  • Build relationships with internal and external UHG partners
  • Assist in creation of effective internal and external team deliverables
  • Understand, develop, review, and communicate application requirements and design specifications to individual ECM teams according to the business
  • Build and maintain internal documentation suite, including system design documents, environment maps, and business + process flows
  • Engage in discussions regarding general content management design topics, including document workflows, lifecycles, reporting, retention policies, etc.
  • Effectively engage in daily Agile ceremonies, keeping teams updated on status and raising any potential blockers
  • Work with PM and Scrum Master to fulfill near- and long-term departmental goals, including Compliance and HW/SW Project Lifecycle Management activities
  • Ensure ongoing effective Design, Development, Validation, and Support activities
  • Support and participate in yearly required Disaster Recovery and Compliance activities
  • Be an advocate for continuous process improvement
  • Develop innovative approaches to fulfilling team and business needs
  • Support current system improvements and maintenance along with potential new system development
  • Plan and manage assignments of varying scope

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's Degree or equivalent experience
  • 5+ years of experience in multiple IT roles: Business Analysis, Systems Analysis, Software Development, QA Testing, PMO, Agile Development environment
  • 5+ years of experience in creating project and system documentation
  • Proficient in MS Visio and MS Project
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifcations:

  • General SDLC experience
  • General content management experience (Documentum preferred)
  • General publishing or component based authoring experience (xPression preferred)
  • General software development automation (CI/CD) experience
  • General testing automation (Selenium, LoadRunner, etc.) knowledge
  • General Linux OS knowledge
  • General database knowledge
  • General virtualization knowledge (VMware)
  • General containerization knowledge (Kubernetes)
  • Possess a Process Improvement and Process Efficiency mindset
  • Excellent oral and written communication skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.