Senior Specialist, Instructional Design & Systems Training, Cell Therapy Business Process Management
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us
At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.
Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and BMS’s continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.
The Sr. Training Specialist, Instructional Design & Systems Training, is a full-time role. The primary focus for this role is to carry out instructional design and training development for instructor-led, on-the-job, and computer-based training courses that support the Business Process Management portfolio of projects. This role is responsible for the successful implementation of systems training including, but not limited to, SAP and Oracle. This role also entails end-to-end training design, development & deployment activities in support of Cell Therapy, Business Process Management Portfolio.
This role will provide coaching on training requirements, adult learning principles, curricula design support and alignment to local training processes and with global and / or regulatory requirements.
Support, maintain, encourage, engage, and empower a learning culture for trainees and for the BPM Training and Organizational Change Management Team.
Oversee learning and performance enhancement programs from start to finish.
Act as an effective change agent.
Design, develop and deploy the learning and performance enhancement experience.
Manage competing priorities and work within a team to drive completion of projects.
Develop training KPIs that measure the effectiveness of training programs, return on investments and support business goals and objectives.
Align, coach, and develop training programs that drive an increase in overall training effectiveness and the empowerment Cell Therapy personnel.
Design and develop training courses using various instructional design methodologies while incorporating adult learning principles
Contribute to the writing, review, approval and maintenance of metrics, and associated training Standard Operating Procedures (SOPs) or Work Procedures (WP)
Identify, evaluate, and implement key performance metrics for training effectiveness and for business expectations regarding training design
Analyze training effectiveness data and lead improvement training and learning initiatives
Create engaging learning activities and compelling course content
Work with Subject Matter Experts to identify target audience’s training needs
Set instructional end goals and create content that matches them
Visualize instructional graphics, the user interface and the finished product
Create supporting materials/media (audio, video, simulations, role plays, games, etc.)
Devise modes of assessments, such as tests, quizzes, to measure the effectiveness of the course
Maintain and control electronic document content and folders as per good documentation requirements
Drive continuous improvement for training programs
Address recurring issues identified for training
Provide coaching and guidance for training programs that support integration and implementation of new products and/or processes.
Ensure training documentation/files are maintained, with good documentation practices and in compliance with Quality Systems and retention programs
Work independently and perform with a high degree of accuracy
Partner with other members the Cell Therapy Operations Training Team and other training teams across the organization to build harmony and alignment
Support internal and external Audits/Inspections
Develop Key Performance indicators to display the effectiveness of training programs, the instructional design capacity and delivery output, etc.
Qualifications & Experience:
Bachelor’s Degree in Supply Chain, Manufacturing, Information Systems, Business or Engineering, Education, Management, Communication, Learning & Organizational Development, related discipline or equivalent work experience.
3+ years of experience in supply chain or manufacturing environment (pharmaceutical industry preferred) or education/training (adult education/corporate training preferred)
Experience designing CBT and ILT trainings for SAP
Experience and knowledge of GxP and applicable Health Authority regulations / guidelines and industry best practices for supporting a training program.
Strong communication skills with clients to identify the learning goals for the training projects.
Identify stakeholders and work closely with them to define current training and layout the plan for envisioned training design, development and deployment.
Collect the necessary data points to map current training/performance pain points and translate them in corrective learning experience with training effectiveness embedded into the learning & performance enhancement experience.
Instructional design experience incorporating adult learning principles and SMART training objectives.
Design & Analyze learning & performance management techniques to measure the effectiveness of the learning & performance experience.
Strong experience and thorough understanding of global regulatory training requirements
Strong experience and an in-depth knowledge of adult learning principles
High level of understanding of systems, computer system validation, and GxP requirements
Capable of leading and working cross-functionally to support the training requirements associated with Cell Therapy Business Process Management activities
Proven experience working as a detailed oriented team player with effective planning, organization, and execution skills
Innovative, proactive, and resourceful; committed to quality and continuous improvement
Ability to work effectively at a fast pace with cross functional departments to finalize time-sensitive deliverables
Effective manager of project deliverables
Able to manage multiple priorities
Experience with Success Factors and Articulate preferred
Strong project planning skills
Strong computer skills with MS Office (e.g. Word, Visio and Excel) and with Quality Systems (e.g. Document Management System, Quality Management System) and learning management systems (Success Factors)
Why You Should Apply
Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
If you want to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here with our Cell Therapy team. Full of incredible and dedicated team members, those working on CAR-T and other forms of Cell Therapy are transforming patients’ lives through science. From studying individualized cell lines to making brand new discoveries, this bold and personal discipline allows you to grow your career while making a lasting impact on the field of medicine. Join us today.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to email@example.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.
BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to firstname.lastname@example.org. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.