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Job Details

Knowledge Management Support Specialist




Washington, Washington DC, United States


Work Where it Matters

Tuvli, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Tuvli, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Tuvli provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Tuvli ensures that solutions are strictly aligned with agency processes and desired program outcomes while delivering the best value for technology investments.

As a Tuvli employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

Tuvli, an Akima company, is hiring for a Knowledge Management Support Specialist to support our DoS client located in Washington, DC.

RCSO does outstanding, often innovative, and difficult work, and is making intentional efforts to become a stronger learning organization. An accessible, comprehensive knowledge management (KM) system that can adapt to organizational changes and help maintain institutional memory and learning is an essential component in helping us learn from past successes and failures.

The Knowledge Management Support Specialist will work within the Office of Design, Monitoring, and Evaluation (DME), and with other offices in CSO, including the Executive Office (EX) Information Technology team to shape a resilient KM system that will make accessible essential knowledge and learning related to lessons learned and best practices, past diplomatic efforts, foreign assistance programs, grants and contracts, thematic areas of expertise, standard operating procedures, etc.

Job Responsibilities:

  • Conduct assessment of CSO’s KM needs. Inventory CSO’s existing knowledge repositories. Analyze needs and challenges and develop proposal that outlines KM options for leadership consideration, including types of platforms available, ease of use, and flexibility to adapt to organizational change.
  • Develop KM implementation plan, including phased approach, timeline for completion, division of labor, and process for creating buy-in and understanding for users across the bureau.
  • Inform CSO staff and external audiences about CSO’s knowledge sharing initiatives, through written updates, drafting standard operating procedures, delivering briefings and/or trainings, and other helpful methods.
  • Lead implementation of new system(s) in partnership with EX/IT team, including handling of heritage KM systems.
  • Establish libraries for CSO program files and for learning/best practices library/libraries.
  • Perform other duties as assigned by government task manager or COR.


Minimum Qualifications:

  • Bachelor’s Degree, preferably in a related field.
  • Superior organizational skills and attention to detail.
  • Self-starter: demonstrated ability to understand the underlying objective of a project, identify necessary steps to achieve it, and carry it through to completion.
  • Strong written and oral communication skills.
  • Strong Microsoft Excel skills required.
  • Knowledge of and ability to use the most current Microsoft Office Suite, Word, Excel, PowerPoint, Access, SharePoint, Outlook.
  • Ability to learn the Bureau and Office's mission programs, goals, objectives, and substantive issues monitored by CSO in order to effectively organize, categorize and tag documents.
  • Active Secret Clearance.

Desired Qualifications:

  • Experience in developing knowledge management systems.
  • Hands-on experience with Microsoft SharePoint 2010 or above, Microsoft Teams, and other content management systems.
  • Experience with Office 365 tools and resources.

Posted Salary Range

$78,000 to $87,000

Benefits Information

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at or [Register to View] (information about job applications status is not available at this contact information).

Job: Program & Project Management

Travel: Yes, 25% of the time

Organization: Tuvli

Clearance: SECRET

Work Type: On-Site

Remote: No

ReqID: 2024-3912