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Job Details

Verizon Communications Inc

Project Management Consultant




Miami, Florida, United States

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

Project Management Consultant is Responsible for proficiently managing project timelines and orchestrating release train activities, providing indispensable support to three scrum teams and fostering collaboration towards shared objectives.

Critical Role and Responsibilities:

  • Support for Multiple Teams: Play a pivotal role in supporting three scrum teams, facilitating collaboration and alignment towards common goals.
  • Coordination of Business Teams: Skillful coordination across 20+ business teams involved in service plan and promotional delivery, highlighting organizational prowess and stakeholder management abilities.
  • External Vendor Management: Coordinate two external vendors crucial for service plan execution, showcasing versatility and partnership management skills.
  • Interface with Verizon Network and OCS Teams: Serve as liaison between TracFone Value execution units and VZ support units, they will ensure seamless collaboration for OCS deliveries, enhancing operational efficiency.
  • Strategic Planning and Analysis: Works with the Program team leveraging their expertise, to contribute to strategic planning and analysis, providing insights that drive informed decision-making for service plan and promotional program enhancements.
  • Continuous Process Improvement: Actively engage in identifying and implementing process improvements, enhancing efficiency and effectiveness across service plan and promotional delivery processes, driving continuous optimization and cost savings.

Direct Management and Reporting Structure:

While the role in question may not entail direct reports from a full-time employee (FTE) perspective, it involves managing direct consultants and holds matrix reporting responsibility to project teams. This unique management structure requires competencies and responsibilities to ensure effective collaboration and coordination within the organization.

What we're looking for....

You'll need to have:

  • Bachelor's degree or four more years of work experience.
  • Four or more years of relevant experience
  • Solid foundation for understanding complex project management principles and methodologies.
  • Four or more years of experience in project management roles is essential. This experience demonstrates the candidate's ability to effectively plan, execute, and oversee projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.
  • Experience with Agile Framework: Proficiency in Agile methodologies is crucial for this role, as it involves managing project timelines, orchestrating release train activities, and supporting scrum teams. Experience working within Agile frameworks such as Scrum or Kanban is required..

Even better if you have one or more of the following:

  • PMI / Agile Certification: Possession of Project Management Institute (PMI) certification (or seeking equivalent) such as Project Management Professional (PMP) or Agile certifications like Certified Scrum Master (CSM), Agile Certified Practitioner (PMI-ACP), Professional Scrum Master (PSM) is considered a significant advantage. These certifications validate the candidate's expertise and competency in project management and Agile practices.
  • Previous Wireless Service Plan Experience (Preferred): Prior experience in wireless service plan management or telecommunications industry is advantageous. Familiarity with industry-specific terminology, processes, and best practices enables the candidate to quickly adapt to the role's requirements and contribute effectively to the organization's objectives.
  • Working with Multiple Teams, Both Internal and External: The role entails extensive collaboration with various internal teams and external vendors. Therefore, the candidate should demonstrate strong interpersonal skills, the ability to foster collaboration, and effective communication across diverse stakeholders to ensure project success.
  • Ability to Gather Requirements and User Stories: Proficiency in gathering requirements and user stories is essential for understanding project needs, defining project scope, and translating user requirements into actionable tasks. The candidate should possess strong analytical skills and attention to detail to effectively capture and document project requirements.
  • Participation and leadership in Program Increment (PI) planning: The ideal candidate should have experience participating in and leading Program Increment (PI) planning sessions. They should demonstrate the ability to contribute expertise and insights to drive planning and prioritization across multiple teams, ensuring alignment with strategic objectives and guiding teams towards successful PI execution.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.YmJnZW5lcmljLjc5ODUyLjEzMTgzQHZlcml6b253b3JrZGF5LmFwbGl0cmFrLmNvbQ.gif