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Job Details

Verizon Communications Inc

Senior Analyst-Program & Project Management




Temple Terrace, Florida, United States

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you'll be doing...

At Verizon, we don't wait for the future, we build it! Join the industry leader in Network and Telecommunications Services as we embark on transforming our nation's critical communications infrastructure and the FAA's National Airspace System (NAS) network.

As a Transition Site Readiness Project Manager, you are responsible to manage and track the interdependent deliverables from the initial site assessment through site acceptance. The lifecycle of the implementation of the site transition begins approximately 15-12 months prior to the site migration to the Verizon managed services. You have an integrated team of network engineers, infrastructure and regional project managers and order management support with Transition and Service Area Project management oversight.

You will work with FAA, Network Engineering and our business partners to manage the site-specific verification of the physical and logical requirements for the Verizon's FENS managed network solution.

Once you have confirmed circuit(s) installation and acceptance, site prep completion, site configuration build, and CPE readiness, you conduct "Go/No Go" with FAA site contacts and partners. Upon confirmation of readiness, CPE staging initiates. You proceed with scheduling resources, change windows, MOP updates and Provisioning activation. With assistance from Service Area Project Manager, communications and change management are submitted and dates/times approved. CPE is secured and shipped to FAA location to meet the coordinated 'time/date' for our field technician(s) partner at the site.

You will work with the Service Area Transition Project Manager, Service Readiness Project Manager and the Transition and Implementation Project team for assistance in reporting, schedule, milestones, creation of jeopardy, tracking and status reports. You will have access to customized tools and the ability to work with others to potentially customize reports, analyze performance and continue to seek ways to improve service delivery for the Transition project.

The Site Readiness Project Manager has the following key responsibilities:

  • Execute and maintain project management processes in the areas of project schedule, quality management, communications management, risk/issue management, and change management.
  • Coordinate and maintain project schedules and calendars with the input and assistance of service area project manager and transition leads
  • Facilitate site readiness meetings, providing meeting minutes and action items where needed
  • Build strong communication channels with site, district stakeholders, our field services partners, engineering, provisioning, project engineering and managed network operations.
  • Track tasks, durations, and deliverables to ensure on time delivery. Where necessary, escalate for improvements and explore alternative solutions to meet due dates expeditiously.
  • Responsible for tracking project changes and producing updated schedules
  • Influence continuous improvement of project management methodologies including: assessment of project delivery capabilities, gathering and reporting performance metrics, establishing corresponding targets, and measurement of on-going progress.
  • Ensure smooth communication within the project team and other cross-functional teams
  • Interface with internal/external stakeholders on a regular basis
  • Prepare and document Day 1/Day 2 support documentation and acceptance criteria

What we are looking for...

You'll need to have:

  • Bachelor's Degree or four or more years of experience
  • Supplier Management
  • Enterprise Client Experience
  • Financial Business acumen
  • Four or more years of Project Management experience with proven track record and experience with deploying and delivering complex solutions
  • Broad Verizon product experience

Even better if you have:

  • Excellent organizational skills
  • Ability to write documentation and communicate effectively with team-members
  • Skills in Microsoft Office product suite, including PowerPoint, Excel & Word; Microsoft Project.
  • Ability to work in a structured manner and according to processes and procedure
  • Proven leadership skills & capabilities
  • Ability to manage and negotiate with required internal and external organizations
  • ITIL V3 Certification
  • Project Management Professional (PMP) Certification
  • Proficiency in customer enablement tools

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Nevada, New York, Rhode Island or Washington work location, the compensation range for this position is between $76,000.00 and $142,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.YmJnZW5lcmljLjIzMTE5LjEzMTgzQHZlcml6b253b3JrZGF5LmFwbGl0cmFrLmNvbQ.gif