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Job Details

UnitedHealth Group

Assistant Manager -Hyderabad, TG




Hyderabad, Telangana, India

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

Primary Responsibilities:

  • Handles a team of up to 15-20 Associates
  • Work with team members to ensure project goals are met in an efficient and effective manner
  • Achievement of individual productivity and quality standards
  • Record productivity using Daily Production Report
  • Communicate to Management any issue(s) that would impede the accurate and timely review of claims
  • Work with Management to ensure that these issues are resolved
  • Conduct monthly Analyst Evaluations
  • Ensure review daily, production efforts meet desired goals
  • Aggressively resolve production problems, manage staffing ratios to meet goal
  • Manage Analyst to meet daily/weekly production standards
  • Develop plan for improvement for Analysts who do not meet standards
  • Manage plan for improvement to ensure Analysts meet future standards
  • Building and maintaining an effective team environment
  • Identifying training needs for the team and facilitating trainings
  • Routinely analyze quality results to report error trends
  • Identify root causes of errors and opportunities for defect reduction
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • Medical degree - BHMS/BAMS/BUMS/BPT/MPT/B.Sc. Nursing
  • 2 to 5 years of relevant experience in healthcare
  • Effective communication skills both verbal and written to individuals
  • Ability to do careful listening, tact and candor, two-way communication, and master a high impact communication style
  • Ability to be a Self -starter who can manage multiple priorities with minimum direction solutions
  • Ability to Effectively organize and lead a team of people, in cooperative processes to achieve shared outcomes
  • Effective numeracy and analytical skills.
  • Performance Management
  • Project Management
  • Coaching and mentoring

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.