CDM Learning Manager (Multiple positions)

100,000 and more! That’s how many patients are treated in our studies. And every year, 3 million documents are uploaded in the electronic Trial Master Files to preserve the story of the study and ensure innovative medicines can reach even more patients worldwide.<br>But in this world of digital and technological transformation, we must also continue to evolve our approaches to clinical document management and unleash the power of information from this expanding universe of data.<br><br>Accountable for capability, learning and knowledge management activities related to the delivery of CDGM services and the adoption of TMF (Trial Master Files) and good documentation practices across the business. <br><br>Drives implementation of CDGM initiatives, projects, and process improvement activities to enhance clinical document management systems, processes, and standards at Novartis. <br><br>Your Responsibilities include, but are not limited to:<br>• Accountable for capability and learning activities related to the delivery of CDGM services and the adoption of TMF and good documentation practices across the business.<br>• Drives implementation of CDGM initiatives, projects, and process improvement activities to enhance clinical document management systems, processes, and standards at Novartis.<br>• Develop and implement effective, fit for purpose capability development, learning and knowledge management deliverables to users of TMF and CDGM services across the business. <br>• Partner with key stakeholders across the business to understand learning and knowledge management needs and proactively identify/implement solutions to meet those needs. <br>• Create and manage metrics/KPIs and dashboards relating to CDGM learning, capability and knowledge management activities and facilitate discussions with CDGM LT and others relating to trends and issues. <br>• Partner with service providers and internal stakeholders to ensure 3rd party partners are aware of and delivering their services aligned with CDGM capability, learning and knowledge management requirements. <br>• Partner with learning, capability and knowledge management groups across Novartis to ensure CDGM are aligned with wider efforts, and to keep aware and leverage best practices and new developments. <br>• Serve as Subject Matter Expert on TMF learning, formal and informal processes and tracking tools relating to learning, capability development and knowledge management. <br>• Support the development and delivery of strategies to increase the adoption and improvement in TMF health and document management across stakeholder groups. <br>• Provide support in preparation for audits/inspections, contributes to root cause analysis identification and creation/delivery of CAPAs. <br>• Act as CDGM point of contact for other projects and initiatives, to ensure engagement and involvement of CDGM as needed.<br><br>#GCO <br>#CDGM<br>[#video#https://www.youtube-nocookie.com/embed/ggbnzRY9z8w {#400,300#}#/video#]