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Job Details

Quality Manager




Syracuse, New York, United States

Eaton’s Global Energy Infrastructure Solutions (GEIS) division is currently seeking a Quality Manager. This role is based at the Syracuse, NY manufacturing site and offers relocation assistance.

The expected annual salary range for this role is $105000.03 - $154000.04 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

Position Overview:

The Quality Manager is part of the Senior Leadership Team at the Syracuse plant reporting into the Plant Manager. They will lead quality assurance efforts and compliance of required standards for the facility including ISO, UL, product warranty, EBEA and all other quality initiatives. They will also maintain continuous focus on process improvement.

Key Responsibilities:

  • Maintains Quality Manual, Procedures and Systems to ensure continued compliance with the ISO-9001 international quality standard, ISO/IEC 80079 International Standard and EQS.
  • Acts as primary customer contact for quality related matters.
  • Leads deployment of the Eaton Quality System within the plant.
  • Manages resources to enable QA (Quality Assurance) personnel to fulfill their responsibility.
  • Delegates quality tasks to departmental personnel.
  • Leads Management Reviews of the Quality System.
  • Assesses effectiveness of actions taken to address quality issues.
  • Represents customer requirements and interests to plant personnel.
  • Performs assigned Quality System functions.
  • Supports MESH, ELSS, PROLaunch and other Eaton initiatives.


Required (Basic) Qualifications:

  • Bachelor’s degree from an accredited institution
  • Minimum five (5) years of experience in manufacturing environment
  • Minimum one (1) year of leadership experience, such as Project Management, Product or Process Improvement / implementation.
  • Company sponsorship is not offered. Must be legally authorized to work in the United States without company sponsorship now or in the future.

Preferred Qualifications:

  • MBA from an accredited institution
  • Supervisory/management experience
  • Experience in engineering, quality, operations
  • Experience in electrical or automotive industry manufacturing
  • Experience performing Quality System Internal Audits
  • Green or Black Belt Certification
  • ASQ, CQE or CQM Certification


Position Criteria:

  • Up to 10% Travel
  • Requires in-depth knowledge of quality profession and ability to articulate the importance of quality to others to create a work force dedicated to continuous improvement.
  • Effectively communicate the ever changing and dynamic requirements of customers and the role of quality in meeting and exceeding those requirements.
  • Knowledge and practical use of statistical tools and problem-solving techniques.
  • Thorough understanding of problem-solving methods-i.e., SixSigma, 8D, root cause analysis, and the associated statistical tools to analyze problems, evaluate and complete improvement projects.
  • Working knowledge of ISO, Quality Management System and Six Sigma.
  • Detailed knowledge of industry and customer specific quality registration schemes and certification processes (i.e., ISO9001).
  • Detailed knowledge of process auditing techniques to ensure compliance with defined quality requirements.
  • Knowledge of Lean Manufacturing and Process Variation Reduction (Six Sigma) concepts and tool sets as they relate to process/product variability, and root cause and corrective action determination.
  • Thorough knowledge of gauging and inspection techniques.
  • Ability to travel approximately 10%

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-[Register to View] to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.