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Job Details

Merck & Co, Inc

Delivery Director, Manufacturing Division IT Lab Operations ( MERCUSR113473ENUS)

Manufacturing and Production

Factory Operations



West Point, Pennsylvania, United States

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

As an IT Quality Laboratory Director at our Company, you will be part of inventing tomorrow. Our Innovative teams are where great people come together and deliver solutions that save and improve lives.

We are seeking motivated, talented scientific professionals who bring a passion to solving todays problems to accelerate solution creation for improving tomorrow.

Are you a trained scientist who naturally takes the lead in solving IT problems in the Lab? Can you effortless switch between speaking science and IT with your colleagues? Our Company's Manufacturing Division Quality Operations has initiated a 5 year Technology Enabled Lab Program that requires an integrated approach to the technology backbone of LIMS, Chromatography, Method Execution, Integrations, and Scientific Data Management technologies. Our Company's Manufacturing Division IT requires a dedicated Lab Platform Delivery Lead within the Manufacturing Lab space to execute the project delivery within this strategy.

In this role you will have the opportunity to combine both passions as you join an IT organization partnered to a scientific business community in delivering impactful solutions to our quality laboratory business. Apply your leadership, problem solving and innovation skills as a IT Quality Laboratory Director at our Company.

You will:

  • Join a team who is passionate about delivering a business knowledge infused IT service charged with delivering the best of medicine to every person.

  • Apply your empathy to IT problems affecting the laboratory workflow to develop solutions.

  • Apply technical knowledge and experience to develop, deploy and support complex global Lab IT systems for a large Pharma manufacturing company.

  • Apply your understanding of the interactions between local, and enterprise systems to architecture of changes and new solutions.

  • Be a partner to the business in evaluating multiple sources of user requests to further define the voice of the customer for solution development.

  • Apply prior experience to review intent of system design to Business solution fueled by IT.

  • Support the Lab Platform Lead in IT strategy definition and execution methods.

  • Provide leadership to the Technical Leads and Program Management, to plan, estimate, and delivery new capabilities through effective and efficient program execution.

  • Partner with the Business and other IT roles to identify the short, medium, and long term Lab Platform vision and plan required to meet current manufacturing supply needs and future growth based upon the pipeline. This includes managing the operational challenges to ensure no impact to the business delivery.

  • Enable the Lab Platform to drive unique value across the diverse footprint of the 25+ labs within our Company.

  • Lead a global matrixed team that is accountable for supporting and developing systems across our Company's Manufacturing labs.

You will work and learn more about:

  • Pharmaceutical manufacturing and quality management.

  • Laboratory IT systems including LIMS, Chromatography Data Systems, Laboratory Execution Systems, Lab Data Archiving solutions.

  • Program & Project Management.

Educational Requirements:

  • Bachelor's in Computer Science, Engineering, Life Sciences or equivalent.

What we need from you to be successful in this role:

  • Demonstrated experience in the design, configuration and implementation of solutions for Laboratory and/or Shopfloor Manufacturing.

  • Laboratory process knowledge in the manufacturing environment.

  • Strong written and verbal communication skills including the ability to communicate with both a business and a technical audience.

  • Demonstrated leadership of a matrixed team that is geographically distributed.

  • Demonstrated design management and IT solution delivery for GxP Laboratory Informatics systems.

  • The ability to work independently and effectively as a team across global hubs, and maintain a highly collaborative, transparent effort.

Preferred Experience:

  • 10-15 years of demonstrated experience leading technical aspects of medium to large sized IT projects.

  • Understanding of Systems Development Life Cycle (SDLC), and current Good Manufacturing Practice (cGMP) processes.

  • Familiarity with advanced/emerging technology trends such as Cloud, Mobility and Data Science.

  • Experience with Agile or Scaled Agile methodologies for solution delivery.

  • Experience working with any Manufacturing Laboratory System. For instance: Chromatography Data Systems (i.e., Empower), Scientific Data Management (i.e., NuGenesis) and/or Laboratory Information Management (i.e., LabWare).

Why our Company?

Our employees are the key to our company’s success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. Our Company’s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

Invent. Impact. Inspire.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Not Specified


Valid Driving License:


Hazardous Material(s):


Number of Openings:


Requisition ID:R113473