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Job Details

Merck & Co, Inc

Manufacturing Automation Engineer based in Wilson NC

Manufacturing and Production

Manufacturing Engineer


Wilson, North Carolina, United States

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.


Specialist, Manufacturing Automation: First line automation support for assigned line(s)/system(s) and/or engineering projects. Work with plant maintenance, operations and process improvement teams to address line performance issues and implement continuous improvement initiatives. Conduct/support quality investigations related to equipment/system malfunctions and lead corresponding corrective and preventive actions to on-time closure. Lead/support qualification activities as well as associated GMP documentation and automation change controls. Foster an inclusive environment and a safety culture while adhering to company code of conduct, values and competencies.

Functional Expertise:

This position requires knowledge and experience in own discipline while still acquiring higher-level knowledge and skills. The position will build knowledge of the company, processes, clients/customers and will solve a range of medium-complex problems while contributing to possible solutions. This position may often work autonomously with a moderate level of guidance and direction. In group work, applies team effectiveness skills, listening and integrating diverse perspectives from across the work group; contributes and adds value to the achievement of team goals.


The Specialist, Manufacturing Automation position is responsible for the resolution of automation issues and maintenance of automation systems in compliance with cGMPs, SLC, safety, and environmental regulations. Supports problem analysis/resolution and preventative/corrective actions for automation and shopfloor platforms. Provides guidance on process control, data collection techniques, and failure mode and effects analysis. Ensures adherence to strategies that optimize and ensure quality and stability of automation systems though future expansion, replacement, or upgrades. Partners with stakeholders and global support functions to ensure successful automation system functionality. This position will be an individual contributor within the Automation engineering team reporting to the Manager, Manufacturing Automation.

Primary Activities

Primary activities include, but are not limited to:

The Specialist, Manufacturing Automation will be responsible for providing automation support for assigned line(s)/system(s) and/or engineering projects within our production manufacturing facilities. The Specialist is responsible for supporting the following as the discipline requires:

  • On-floor support of manufacturing activities. Leads key automation support and troubleshooting for manufacturing equipment and packaging systems (i.e. PLC, Vision Systems) in Manufacturing Operations.

  • Provides automation technical support for site implementation and on ongoing management of serialization/aggregation (track and trace), Systech Guardian and above site point of contact for SAP ATTP application.

  • Uses technical knowledge to assure the efficient operation of variety of automated processing and information technology systems.

  • Author/Maintain technical documentation (Project Plans, Master Specifications, Requirements, Qualifications, Change Controls, Standard Operating Procedures, etc).

  • Provides guidance on process control and data collection techniques.

  • Provides automation technical support to ensure compliance with Data Integrity directive.

  • Identifies and implements process/equipment improvements and manufacturing efficiencies.

  • Maintains automation systems in compliance with SLC, cGMPs, safety, and environmental regulations.

  • Understands and supports all GMPs, safety, and environmental regulations. Periodically reviews automation documents, preventive maintenance, and SOPs to ensure compliance with GMP and safety.

  • Develops and supports quality investigations and corrective actions for automated equipment/systems to resolve complex problems and prevent reoccurrence.

  • Communicates periodically with immediate manager about status of area of responsibility.

  • Participates in audits and training programs in the area of responsibility.

  • Partners proactively with key customers and stakeholders (operations, quality and plant/facilities/utilities maintenance groups) while being open and approachable with a friendly, positive and professional attitude.

  • Communicates daily with operation, technical, and quality representatives within area of support through the tier process.

  • Leads projects by engaging team members, setting clear expectations, utilizing strong communication skills and exercising clear decision-making.

  • Regularly and clearly communicates project plans, risks and strategy to all key stakeholders, customers and governance committees.

  • Shares knowledge on engineering principles and other areas of expertise as needed.

  • Responsibilities will sometimes include providing automation support on various shifts/weekends in support of Manufacturing Operations.


Bachelor of Arts or Science or Master of Science in Information Technology, Science, Engineering


  • 3+ years of prior working experience in an Automation Engineering role within a manufacturing environment

  • Demonstrated working knowledge of PLCs, HMIs, Vision Systems and Servo-Drives

  • Work independently and as a Team member with Integrity | Precision | Accomplishment | Motivational Ambition

  • 1+ years of prior working experience in computer validation and systems lifecycle development methodology

  • Demonstrated strong interpersonal skills with ability to influence and support others through a culture of inclusion, feedback, and empowerment


  • 1+ years of project management skills

  • Authoring and reviewing standard operating procedures, on-the-job-training modules, and other controlled documents

  • Experience in Continuous Improvement, Lean Manufacturing, Problem Solving, and/or Right First-Time methodologies

  • Experience with automation technology for packaging equipment

  • Experience with reject/verification systems and serialization systems

  • Working knowledge of the regulatory requirements for pharmaceutical applications

  • Data Integrity and Cyber Security Acumen

  • Schedule Requirements

  • Various shifts/weekends in support of Manufacturing Operations

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Residents of Colorado

Click here to request this role’s pay range.


For positions located in the United States and Puerto Rico – Subject to applicable law, all new hires (including internal transfers) must demonstrate that they are fully vaccinated against COVID-19 or that they qualify for a medical or religious exemption to this vaccination requirement. New hires (including internal transfers) to a position that, as determined by the Company, requires routine collaboration with external stakeholders (such as roles in health services or customer-facing commercial or research-based roles) (“Customer-Facing Role”) who are not vaccinated must qualify for a medical or religious exemption and be in a position that the Company determines can accommodate unvaccinated employees without causing an undue burden to business operations. If, following dialog with the candidate as appropriate, it is determined that the candidate either a) does not qualify for a religious or medical exemption or, b) for candidates applying for Customer-Facing roles, it is determined that allowing the candidate to work without vaccination would cause an undue burden to the Company, the candidate will be ineligible for hire or transfer, or any offer of employment or transfer (if applicable) will be revoked. Please note that notwithstanding the approval of any reasonable accommodation, the Company reserves the right to monitor, modify, or revoke any such accommodation if it is determined, following dialog with the employee, that the accommodation is no longer effective or results in an undue burden to the Company.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Residents of Colorado:

Click here to request this role’s pay range.

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:



Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID:R196639