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Job Details

Merck & Co, Inc

Director, Global Manufacturing Communications

Manufacturing and Production

Manufacturing Engineer


Kenilworth, New Jersey, United States

Job Description

The Director, Global Manufacturing Communications is a key role within the Global Communications and Manufacturing team, focused on responsible for the development, management and execution of all strategic internal and external communications that support the Company’s manufacturing strategy. The Director supports the creation and implementation of the Manufacturing Center of Excellence (COE) to elevate the value the communications function provides to the division.

This position reports to the Executive Director, Global Communications, Manufacturing Division.

Scope of work and core responsibilities include:

  • Support the Manufacturing Leadership Team in a way that is strategic, proactive, inspirational, efficient, impactful and advances the manufacturing division’s strategy.

  • Develop a holistic content and editorial strategy, plans and messaging to create and promote stories internally and externally related to divisional programs and activities across our global network of sites that serve patients and society at large.

  • Work collaboratively and maintain strong partnerships with the broader Corporate Affairs team (Media Relations, Internal Comms, Policy, Animal Health and Human Health Communications, ESG) and other key stakeholders across the company to deliver holistic internal and external communications programs.

  • Provide crisis and issues management support as needed to protect and enhance the Company’s reputation.

  • Investigate innovative ways of connecting with stakeholders through new and novel storytelling and delivery of content, infusing internal and external communications with fresh approaches

  • Collaborate with communicators supporting sites across our network and enable them to drive a unified content strategy.

  • Set measurable goals for execution of internal and external communications strategies and ensure progress is tracked to evaluate content performance and adjust accordingly.

  • Improving employee engagement through innovative storytelling that integrates our company’s narrative and contribute to position the Manufacturing organization as an employer of choice among current and prospective employees.

Position Qualifications:

Education Minimum Requirement:

Bachelor’s Degree with 8 or more years of communications experience OR a minimum of a high school diploma with at least 12 years of equivalent experience which could include: communications, media, and/or military.


  • A minimum of 8 to 10+ years of experience in leading and implementing successful strategic communications programs and operations, preferably within the consumer, manufacturing, health care and/or pharmaceutical industries.

  • Ability to produce clear, compelling, creative, motivating content and effectively and succinctly communicate complex concepts in a variety of formats and internal and external channels.

  • Strategic & proactive mindset, with demonstrated success in developing, managing and delivering innovative, best in class communication strategies and programs in a large, complex global organization.

  • Experience supporting senior executives and working with leadership teams.

  • Solid business insight and experienced translating business goals into proactive communications strategies to drive results.

  • Superior interpersonal communication, teamwork, collaboration, supervisory skills; values inclusion and diversity.

  • Ability to manage complex and sensitive information and communications while maintaining strict confidentiality; exhibits grace and calmness under pressure; is agile and adaptable.

  • Ability to instill trust and build relationships

  • Ability to thrive in a fast-paced environment while managing multiple priorities.

Preferred Working Knowledge, Experience and Skills:

  • Knowledge of working within a highly regulated industry; deep business knowledge, solid understanding of manufacturing across a global enterprise.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.


For positions located in the United States and Puerto Rico – Subject to applicable law, all new hires (including internal transfers) must demonstrate that they are fully vaccinated against COVID-19 or that they qualify for a medical or religious exemption to this vaccination requirement. New hires (including internal transfers) to a position that, as determined by the Company, requires routine collaboration with external stakeholders (such as roles in health services or customer-facing commercial or research-based roles) (“Customer-Facing Role”) who are not vaccinated must qualify for a medical or religious exemption and be in a position that the Company determines can accommodate unvaccinated employees without causing an undue burden to business operations. If, following dialog with the candidate as appropriate, it is determined that the candidate either a) does not qualify for a religious or medical exemption or, b) for candidates applying for Customer-Facing roles, it is determined that allowing the candidate to work without vaccination would cause an undue burden to the Company, the candidate will be ineligible for hire or transfer, or any offer of employment or transfer (if applicable) will be revoked. Please note that notwithstanding the approval of any reasonable accommodation, the Company reserves the right to monitor, modify, or revoke any such accommodation if it is determined, following dialog with the employee, that the accommodation is no longer effective or results in an undue burden to the Company.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Under New York City law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$143,100.00 - $243,400.00

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:



1st - Day

Valid Driving License:


Hazardous Material(s):

Number of Openings:


Requisition ID:R202392