Quality Assurance Specialist (Remote position for candidates in Washington DC Metro area only)

Overview

Work Where it Matters

Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , Suvi provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers’ missions safely, securely, and efficiently.

As a Suvi employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

Suvi is hiring a Quality Assurance Specialist to support the newly awarded contract with the U.S. Health and Human Services. Ideal candidate will possess experience in industry best practice in quality management and methodologies with demonstrated success enabling measurable improvements through effective internal QA activities. This individual will support the continuous assessment and improvement of business operations and regulatory compliance.

Responsibilities

Job Responsibilities:

• Supports the program’s quality assurance and improvement activities and initiatives including review, implementation, and communication of all quality processes.
• Assists in developing, implementing, managing and executing the program’s quality plan.
• Monitor departmental quality indicators and practices, policies, protocols and methodologies.
• Assists in developing reports, materials, and support for key stakeholders related to quality goals, progress and challenges.
• Establishes and maintains a process for evaluating quality assurance.
• Determines the resources required for quality control.
• Maintains the level of quality throughout the project life cycle.
• Conducts formal and informal reviews at pre-determined points throughout the project life cycle.
• Provides technical and administrative direction for personnel performing systems development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, review of program documentation to assure government standards/requirements are adhered to, and for progress in accordance with schedules.
• Coordinates with the Project Manager to ensure problem solution and user satisfaction.
• Monitors for compliance.
• May support survey or audit activities; reports independently of line management for audited functions or inspections.
• May prepare milestone status reports and deliveries/presentations for colleagues, subordinates, and end user representatives.
• Delivers client presentations, facilitates leadership alignment and stakeholder engagement sessions, and assists in the completion of required deliverables.
• Engages in on-going analysis of operational services to identify and report on patterns / trends and recommend solutions to increase efficiency and effectiveness. Participates in administrative operations to determine the adequacy of present processes and procedures to improve organizational operations.
• Assists the program office in the timely completion of projects or activities of an urgent nature.
• Supports corporate development activities as required.

Qualifications

Minimum Qualifications:

• Bachelor’s degree or equivalent experience. Certification/training in administering quality standards is highly desired.
• 5 years of professional work experience supporting Federal Government programs.
• HHS Public Trust (or willingness to obtain and maintain it)
• Experience supporting HHS or public health domain. Experience with HHS processes and systems (EPLC) is strongly desired.
• Advanced knowledge of quality management standards, best practices, and methodologies including but are not limited to ISO and CMMI.
• Excellent written and verbal communication skills across all levels of business, including experience writing reports and client or public-facing documents, as well as communicating complex concepts effectively using MS word or PowerPoint.
• Organizational and project management skills
• Comfort with quantitative analysis and the ability to translate analysis findings into easily digestible visuals or communications.
• Ability to adapt quickly to changing priorities and develop successful professional relationships with key internal and external stakeholders.
• Ability and willingness to travel up to 25% of the time (must be local to National Capital Region).
• Must be willing to provide supervisory/professional references and work examples.

Desired Qualifications:

• Direct, hands-on experience with HHS and systems/processes including EPLC. Or in public health domain.
• Advanced Quality management related training and certification
• Project management training. Understanding of SDLC.
• Advanced analysis using excel or complex set of data.

Posted Salary Range

Benefits Information

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or [Register to View] (information about job applications status is not available at this contact information).

Job: Information Technology

Travel: Yes, 25% of the time

Organization: Suvi Global Services

Clearance: Public Trust

Work Type: Remote

Remote: Yes

ReqID: 2024-8974