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Job Details


Quality Manager (117594)

Manufacturing and Production

Quality Assurance Manager



Las Piedras, Puerto Rico, United States

Eaton’s Power Components Division is currently seeking a Quality Manager to join our team. This position is based at our Las Piedras facility.


Deploy the Strategic Quality Plan at the operational level in conjunction with the Division Quality Assurance Director and provide overall quality leadership to the organization. Drive the continuous improvement efforts throughout the operation in support of Total Quality Leadership and the Eaton Business System. Provide support in Total Quality Leadership to customers, suppliers, partners and the support service functions of the organization. This position also manages the Quality Assurance strategy of the organization to facilitate continuous production of products consistent with established industry standards, regulatory agencies and customer requirements. This position’s primary function is tactical in nature.


    1. Develop and implement a Quality organizational structure capable of supporting the strategic initiatives of the division and lead the efforts to integrate quality needs into the development of short and long range strategic business plans for the operation.
    2. Provide Quality interface and expertise between the operation and its customers to proactively identify or anticipate their needs and expectations and ensure they are understood and satisfied. This includes the complaint management system and the corrective / preventive action process related to customer issues – with feedback to the division – and the coordination of customer visits and audits.
    3. Provide support to the Supply Chain Management organization relative to the Supplier Quality Assurance activities of the operation as well as provide Quality interface, expertise and support to the organization’s suppliers and partners. This includes the feedback of supplier performance to suppliers and the division.
    4. Provide expertise in Quality Assurance and process improvement tools and methods to the other functions of the organization to support them in their continuous improvement activities.
    5. Participate as an equal member of the leadership team in the advancement of the organization in Operational Assessment.
    6. Study, investigate and recommend new or leading-edge technologies, methods, tools and procedures on the fields of quality assurance and continuous improvement to proactively address changes in the business environment.
    7. Lead the initiatives of the operation in the development, implementation and improvement of the appropriate Eaton Quality Management Systems throughout the organization, with all the documentation required. This includes providing advanced quality planning support in the development and launch of new products, processes and services.
    8. Lead the internal Quality System Audit program for the organization and manage the corrective action system in conjunction with the management review process.
    9. Analyze key organizational quality metrics related to the Balanced Scorecard and perform periodical reviews to evaluate results and establish action plans to close the gaps at an operational level.
    10. Develop and analyze statistical data and product / process specifications to determine present standards and establish proposed quality and reliability requirements for the finished product.
    11. Manage the performance and provide career development opportunities to all the employees within the quality function of the organization.
    12. Design and implement quality assurance training programs for key personnel in conjunction with other managers of the organization.
    13. Conduct and / or coordinate training in quality-related topics throughout the organization, when appropriate.
    14. Manage the budget of the Quality organization.
    15. Responsible to learn, understand and show commitment to the Eaton Safety Process (ESP) complying with all the goals and objectives established in the annual ESP Goals Matrix by Title-Function.
    16. Other functions as assigned.



Education: Bachelor’s in science of Engineering.


  • Five years of experience minimum as Manager in manufacturing, manufacturing engineering, product engineering or quality assurance.
  • Two years of experience minimum in quality engineering.
  • A demonstrated knowledge of quality assurance and continuous improvement methods, approaches and tools, including strategic planning and project management.
  • Preferred Training: Six Sigma, Lean Manufacturing, Eaton Business Excellence Criteria, Project Management, Quality Management System standards (i.e. ISO 9000 - 2015, QS 9000 ) Interpersonal Communications and Leadership Skills Development.

Recommended Credentials:

  • ASQ Certified Quality Manager – CQM
  • ASQ Certified Quality Engineer – CQE
  • ASQ Certified Quality Auditor - CQA


  • This position requires leadership, communication, training, facilitation and interpersonal skills well developed to effectively perform its essential functions.
  • This position requires up to 25% of travel domestically and internationally.
  • This position requires well-developed computer skills to perform its essential functions.

Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call [Register to View] or send an email to:

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call [Register to View] or send an email to:

What you will get from us

Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.

We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job: Quality

Region: North America – US/Puerto Rico
Organization: ES CRDS RESI Residential

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time