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Job Details

Quality Control Manager - Full Scope Poly Required

Manufacturing and Production

Quality Assurance Manager


Fort Moore, Georgia, United States


Akima Support Operations (ASO) provides logistics, facilities maintenance and operations, transportation and support services for mission-critical military installations and civilian agencies around the country. From the homes of U.S. Central Command and U.S. Special Operations Command to the highways of suburban Virginia, ASO experts and professionals work behind the scenes to ensure smooth and continuous operations. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

Job Summary:

The Quality Control Manager (QCM) serves as the contract’s subject matter expert on all quality assurance, compliance, and accreditation issues.


The Quality Control Manager (QCM) serves as the subject matter expert on all quality assurance and safety compliance issues. The QCM develops, maintains, and revises all assessment instruments to ensure that the contract is maintaining its compliance to organizational, contracting client, and/or other regulations, and guidelines. This is a Senior level position which also serves as the contracts liaison regarding the interpretation of all compliance and accreditation policies and guidelines.

  • Develops a Quality Control Plan (QCP) and annually leads the revision
  • Leads ISO 9001:2015 compliance audits and accreditation
  • Develops lessons plans, scenarios and exercises to train managers, supervisors and employees in quality principles
  • Develops performance metrics to address quality assurance, customer satisfaction, quality rejections/reworks and observations
  • Oversees the Root Cause Analysis program, Gap Analysis Audits, Quality Management System audits
  • Manages the site-specific quality data base
  • QCM is primarily accountable for ensuring that all rules, regulations, and guidelines are communicated to all impacted areas throughout the contract
  • Develops reports for management regarding the effectiveness of the contract’s compliance areas
  • Recommends process improvements based on inspection results, data and customer requirements/recommendations
  • Developing and/or maintaining a system of data management for corrective action recording and reporting
  • Documents reviews through formalized reports with assessment of the areas and recommendations for improvement
  • Meets with department managers to determine whether the area is in compliance with the organization, contracting client, expert in the area of interpreting the compliance and accreditation criteria based on organization, contracting client, or outside party requirements
  • Performs contract level operational reviews and audits of all functional areas as required by a published schedule, accurately reporting any findings of noncompliance, and recommending appropriate corrective actions
  • Serves as the contract’s liaison to the organization, contracting client, and/or other outside party to ensure that all inquiries are responded to in a timely manner
  • Leads quarterly quality improvement board
  • Assists in the hiring of supervisors and employees to include job fairs, interviewing candidates and supporting the Akima hiring process
  • Active support and participation in the ESH program
  • Develops and executes project plans to support quality initiatives


Minimum Qualifications:

  • Ten (10) years as a quality control manager on a US federal government service contract
  • Five (5) years working Intelligence Community of Department of Energy experience working supporting facilities operations and maintenance
  • Five (5) years’ experience in the implementation of International Organization for Standardization
  • Five (5) years’ experience in the successful implementation and annual revision of a Quality Control Plan
  • Strong personal leadership, management, and organization skills as well as the ability to integrate and harmonize diversified functions to provide overall efficient and effective contract operations
  • Excellent interpersonal and communication skills
  • Exemplary attention to detail
  • Maintains sensitivity to, and report on, instances of fraud, waste, and abuse
  • Proficient at the suite of MS Office (MS Word, Excel, PowerPoint, Sharepoint)
  • Ability to analyze Site specific data from the computerized maintenance management system
  • Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use
  • Must be able to make presentations to employees at all levels. Must be able to write cohesive and comprehensive documentation
  • Bachelors Degree from an accredited academic institution

Preferred Qualifications:

  • Five (5) years experience working in Environmental Safety and Health
  • Implementation of ISO 9001:2015 Quality Management System

Knowledge, Skills, and Abilities:

  • The QCM shall be knowledgeable in compliance and assessment principles, involved in performance of and compliance in contract operations
  • Monitors and assesses the performance of self, others, and organizations to make improvements or take corrective action
  • Has the ability to plan, implement and evaluate programs to ensure contract compliance

The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at or [Register to View] . Reasonable accommodation requests are considered on a case-by-case basis.

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at or [Register to View] (information about job applications status is not available at this contact information).

Job: Maintenance & Repair

Travel: None

Organization: ASO - Akima Support Operations

Clearance: TS/SCI Lifestyle-Fullscope Poly

Work Type: On-Site

Remote: No

ReqID: 2024-3161