Supervisor, Material Operations

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

PURPOSE AND SCOPE OF POSITION:

The Material Operations Supervisor leads and drives the execution of the Warehouse & Kitting processes according to established electronic work instructions and production records for the manufacture of cell therapies with Current Good Manufacturing Practices (cGMP’s). The Supervisor is responsible for leading a team whose primary focus is on execution of Warehouse & Kitting processes, technical assessment of processes, maintaining a culture of compliance, innovation, and within their functional group. Supervisors are required to guide the personnel in their group with knowledge and technical knowledge to lead troubleshooting activities, provide investigation support, analyze process/equipment data, and identify and implement process improvements.

REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:

Education:

Bachelor’s degree in relevant science discipline or equivalent work experience.

Experience

• 5+ years of experience in a cGMP warehouse environment and understanding of Supply Chain Management and APICS best practices for warehouse operations.
• Prefer minimum of 2 years leadership experiences including the management of direct reports.
• Demonstrated proficiency in selection of team and effectively managing personnel issues is highly desired.
• DOT/IATA/HazMat experience and certifications preferred.

Knowledge, Skills, and Abilities

• Extensive knowledge of SOPs and cGMPs and the know–how to work and manage within a regulatory environment.
• Demonstrates aptitude for engineering principles and manufacturing systems.
• Adaptable to a fast paced, complex and ever-changing business environment.
• Experience in:
  • Distribution, receiving, temperature storage, issuance, and inventory control practices including cycle counting, and rejected/expired material disposition.
  • Understanding controlled temperature, humidity, and pest control monitoring for cGMP environments.
  • Transportation lanes and cold chain logistical movement of time critical and temperature sensitive biologics.
  • Freight forwarder and courier direct shipments and associated documentation requirements.
  • Use of material handling equipment – both gas powered, electric and manual.
• Operation of company owned vehicles for transport.
• Quality Systems for Deviation, SOP revisions/creation, CAPA Management.

DUTIES AND RESPONSIBILITIES:

• Drives right first time (RFT) culture and executes cGMP Supply Chain best practices by providing direct training, guidance, and problem solving.
• Responsible for the implementation and execution of Standard Work in all functional areas.
• Takes an active role in hiring, managing, and developing employees.
• Provides coaching, mentoring and ensures team adherence to Good Manufacturing Practices and standard operating procedures.
• Ensures daily work coordination and distribution as demanded through the production schedule.
• Responsible for maintaining schedule adherence and cycle time. Reports variances and communicates impact to cross functional groups. Manage daily communication to shift employees.
• Supports and drives shift huddles and functional team meetings.
• Act as an area/system owner – a point of contact for all work to be carried out for the area over assigned shift and ensures a proper shift handover and tier three communication working with other shift team members.
• Build partnerships with cross functional department teams.
• Provide critical communications upwards, downward and across as deemed fit, manage decisions– acquire feedback, input, and consult as required.
• Provide critical update summaries and review critical attributes to drive decisions.
• Drives continuous improvements through staff engagement and demonstrates the ability to lead material operations teams to achieve objectives.
• Effectively controls the controllable expenses (OT, Supplies, T&E) within their influence.
• Owns and executes OpEx initiatives including 5S.
• Provides direct internal and external audit support.
• Acts as a consultant to project teams.
• Coordinates internal and external customer requests across multiple unit operations during their shift to include personnel, material, and logistical needs.
• Working with production planning, the Sr. Manufacturing Associate, and other shift leads to establish daily unit operations schedule that includes people, product, and material flow across multiple shifts.
• Completing and reviewing documentation required by process transfer protocols, validation protocols, standard operating procedures, and batch records.
• Assisting in the training of staff who are less experienced to ensure they have the necessary technical skills and knowledge.
• Initiation of company discrepancies/deviations for non-conforming materials and operational anomalies.
• Assisting in setting up warehouse operations equipment/fixtures. Perform facility and equipment commissioning activities, as needed.
• Reviewing and writing Warehouse Operations procedures that are technically sound, promote effective and efficient operations, and comply with cGMP requirements.
• Performing tasks in a manner that are consistent with departmental and corporate safety policies, quality systems and GMP requirements.
• Coordination and oversight of tasks performed by staff working within Warehouse Operations.
• Creating/writing Warehouse Operations procedures that are technically sound, promote effective and efficient operations, and comply with cGMP requirements.
• Additional duties, tasks and responsibilities as assigned by management.

WORKING CONDITIONS (US Only):

• The incumbent will be required to work in a warehouse environment requiring ergonomic considerations.
• The incumbent will be required to work in manufacturing and lab spaces for moderate periods of time for inventory replenishment and delivery.
• Occasional excursions to labs or production areas requiring some level of gowning.
• Exposure to typical manufacturing, laboratory, mechanical and warehouse environments.
• Exposure to outdoor elements as required for material receiving, material shipment, operation of material handling equipment, etc.
• Majority of working hours standing and lifting of ≤ 50 lbs.

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

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