Specialist, Training Patient Operations

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Role Description:

Come join us for this unique opportunity to be part of the team building a leading edge Clinical and Commercial CAR T Platform that serves our patients with novel CAR-T Therapies.

The Specialist, Training Patient Operations responsible for supporting training initiatives for internal team members and external partners in Clinical and Commercial Chimeric Antigen Receptor CAR T Cell Therapies.

This role will support the Patient Operations training team with the co-ordination, creation and revision of training and other activities, as required.

This role based out of our corporate office in Seattle, WA. Travel <5% of time within the U.S. may be required

Responsibilities will include, but are not limited to the following:

• Coordinate new hire onboarding for Patient Operations
• Facilitate training sessions
• Support other team members with designing and producing engaging and adaptive learning solutions for both internal and external global stakeholders in a variety of formats, such as online, mobile and in-person.
• Support blended learning approach by creating classroom materials and content in tandem with e-learning principles
• Support and where needed conduct continuous training on process changes and training refreshers.
• Enhance the new hire onboarding curriculum and work with hiring managers to effectively and timely onboard all new hires globally
• Support training program mission, goals, and plans.
• Comply with applicable SOP’s and regulations.

Skill and Knowledge Requirements:

• §Ability to rapidly solve problems and deal with organizational complexity
• Ability to prioritize and complete work with sense of urgency based on criticality
• Knowledge of applicable regulations and standards
• High attention to detail skills
• High organization skills with ability to multi-task several tasks in parallel
• Bachelor’s degree or equivalent.
• Required minimum 3 years of training experience and expertise in adult learning principles.
• Strong knowledge of adult learning principles.
• Experience building content and leading training sessions in a variety of locations, and with remote virtual learning environments.
• Experience creating task-based training.
• Experience training on system navigation.

Preferred but not required:

• Experience in a regulated environment (e.g. GMP, GCP, GTP, Joint Commission, FACT, AABB)
• Knowledge of Apheresis and Good Tissue Practices
• Experience working in Cellular Therapy or Stem Cell Transplant programs

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.