Description

Job Description:

• Technical planning, system hardware-software design, integration, verification and validation, and ensuring that our releases are fielded properly to all of our environments.
• Perform system requirements analysis, integration, system testing and quality Troubleshoot and resolve system/operational incidents spanning multiple customer environments.
• Perform root cause analysis for operational incidents
• Analyze system performance and take corrective actions as needed
• Assist Tier 2 with resolving complex technical solutions and communicates/transcribes resolution of efforts within our team.
• Develops technical solutions that require coordinating with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems
• Develops solutions to technical problems that are unclear and require deep technical knowledge by collecting data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues
• Work closely with Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability
• Work with deployment and ISP teams to support baseline deployments to operations and RCA of inconsistencies between environments
• Willingness to support off-hour calls to assist in troubleshooting when high priority operational incidents occur
• Supports the development team with the design, process, and troubleshooting of baseline updates and code changes for implementation within our operational environments
• Develops complex solutions to support architecture changes and external user needs

Requirements/Qualifications:

• BS degree and 6 – 8 years of prior relevant experience or Masters with 2 – 4 years of prior relevant experience.
• Clearance: TS/SCI clearance required
• Security+ Certification or other DOD 8570 IAT Lvl II Certification
• Strong communication skills, both verbal and written to internal and external customers.
• Ability to quickly learn new software and IT concepts
• Strong problem solving and decision making skills
• Self-starter with an ability to work in a team environment and independently
• Intimately familiar with COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway
• Experience scripting in a Linux environment using Shell and Bash
• Deep understanding and background in COTS integration and custom code development

Preferred Skills:

• Oracle IdAM products (OAM, OIF, OID, OVD, OUD, OIM)
• WebLogic
• Strong Linux/UNIX experience
• LDAPs
• PKI authentication
• Ansible
• Elastic Suite

Pay Range: