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Job Details

Operations Coordinator


Security Operations


Advance, North Carolina, United States

Operations Coordinator

What will you do?

The Operations Coordinator will communicate, plan, and execute activities of the Ashley Distribution Services drivers to maximize the productivity of assets and fleet utilization and attain scheduled delivery dates.


Plan and assign loads departing the distribution center or connecting at remote lots or rail yard locations to attain scheduled deliveries.

Determine fleet capabilities and the numbers of loads consumed by the ADS Fleet or diverted to carriers.

Maximize fleet utilization by scheduling and securing loads that provide revenue or minimize expenses during periods of volatile shipping volume.

Configure routes from orders received for geographical areas throughout North America on a time-sensitive basis, and place priority on the shipments as appropriate.

Coordinate communication and activity with Customer Service, Shipping, and other departments to optimize performance scheduling and delivery. Communicate with drivers on work to be performed to assist with maximizing efficiency.

Maintain, monitor, and update departure dates and times in software systems to provide accurate information and expectations.

Maintain and schedule driver time off requests.

Monitor and record issues with drivers and loads; offer recommendations for continuous improvement.

What Do You Need?

• High School Diploma or equivalent, Required

• Two years of dispatch, transportation, and customer service experience, Required

• Knowledge of DOT hours of service regulations

Who Are We?

We offer competitive pay and excellent benefits!

We are a multi-billion-dollar company and the largest manufacturer of furniture in the world and offer one of the industry’s broadest product assortments at over 20,000 storefronts in 123 countries.

Growth-Focused is one of our core values. We are dedicated to helping you grow with us through training, mentoring, coaching, and investing in the latest design tools, production equipment, and new technologies.

Environmental efforts are a priority as we continually seek to recycle, reuse and replenish every day.

Millions of dollars are contributed annually to local and national charities as we seek to improve people’s lives worldwide.

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals Only.