Network Operations Center (NOC) Analyst (TS/SCI) ) 0600-1400

Overview

Work Where it Matters

Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.

As an ASE employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

ASE is looking for a Network Operations Center Analyst to work in Fort Belvoir, VA. To join our team of outstanding professionals, apply today!

Responsibilities

Job Responsibilities:

• Analyze, assess, and provide recommendations regarding INSCOM's global communications enterprise.
• Integrate multiple input streams to assess enterprise anomalies, determine root cause, and expedite resolution.
• Applies system analysis techniques to monitoring email traffic, chat channels, logs, and phone calls.
• Aid in the successful creation, modification, and updating of Army DoD network monitoring system.
• Monitor network dashboards, and network tools for continued continuity; performs system analysis for Army INSCOM’s readiness, determining software or system functional specifications for support operations.
• Consults with end users’, enterprise network issues; executes testing and follow-ups to acquire “real-time” updates.
• Conduct daily briefings to leadership; using professional acumen, exercises discretion and independent judgment with respect to matters of significance, when reporting findings and providing process change recommendations to senior leadership.
• Participate in daily shift change briefings.
• Work on a team of 3-5 and report directly to the shift lead.
• Maintains advanced knowledge in quality control and continuous improvement of network operations and daily tasks.

Qualifications

Minimum Qualifications:

• Current TOP SECRET clearance w/ SCI eligibility in DISS at time of application.
• One year of professional experience in a classified environment.
• High School Diploma.
• Experience working with government/military VIPs.
• Advanced knowledge in Network Operations within the Intelligence community.
• Outstanding written and verbal communication skills.
• Outstanding customer service skills.
• Keen acquired knowledge by a prolonged course of network operations and data analytics.
• Ability to follow through and complete tasks.
• Ability to take initiative and ask questions.
• Ability to work weekdays, weekends, and holidays.
• Ability to travel (in rare cases).

Desired Qualifications:

• Superlative abilities to exercise discretion and independent judgement when troubleshooting systems.
• Computer System Analyst.
• Experience conducting briefings to senior level executives or VIPs.
• Experience working in a network operations center (NOC) environment.
• Experience using Ticketing Systems (Remedy, SCSM, Service Now, Etc.).
• Experience using Microsoft Office Products (Word, Excel, PowerPoint).
• Experience using Microsoft SharePoint websites and related products.
• Experience using Microsoft Teams Collaboration tools on PC and Mobile.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or [Register to View] (information about job applications status is not available at this contact information).

Job: Information Technology

Travel: None

Organization: ASE - Akima Systems Engineering

Clearance: TS/SCI

Work Type: On-Site

Remote: No

ReqID: 2024-7855