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Job Details

Operations Center Duty Controller


Security Operations


Tullahoma, Tennessee, United States


Work Where it Matters

Akima Support Operations (ASO), an Akima company, is not just another federal facilities contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ASO, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , ASO provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , ASO delivers comprehensive services for facilities, maintenance, and repair and critical services required to operate and sustain facilities and equipment of all sizes.

As an ASO employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

An Arnold Engineering Development Complex (AEDC) Operations Center Duty Controller performs Command and Control (C2) duties for the installation, serving as the central point of contact for maintaining situational awareness of installation activities, managing emergencies, notifying base leadership of significant events, and submitting Operational Reports to higher echelons as required.


Job Responsibilities:

  • Perform selected (applicable to AEDC mission) Air Force command post functions; must be able to maintain certification (formal training and monthly testing program) in accordance with Air Force Manual 10-207, Command Post Operations .
  • Initiate centralized alerting and notification through Installation Notification Warning System (INWS) for disasters, emergencies, contingencies, etc., and manage the recall of personnel
  • Accomplish Quick Reaction Checklists (QRC) actions and notifications for events such as mishaps, accidents, adverse weather, other emergencies, and operational/testing deviations; maintain a daily events log and prepare a Morning Report for senior installation leadership.
  • Accomplish Operational Reports (OPREPs) in accordance with Air Force Manual 10-206, Operational Reporting, and up-channel to higher headquarters using the Automated Message Handling System
  • Monitor classified and unclassified computer systems to insure correspondence from higher headquarters is received and responded to in a timely manner
  • Monitor and utilize radio communications to include VHF and Local Mobile Radio (LMR) network. VHF is used to monitor aircraft utilizing the airfield, and LMR is used to coordinate activities with on-base organizations
  • Provide monitoring and coordination support to daily test, technology, and maintenance activities, and assist in resolution of resource (electricity, water, steam, natural gas, etc.) shortfalls/conflicts; coordinate resource requirements with local utility providers
  • Monitor facilities Emergency Monitoring Control System (EMCS) and make notifications of alerts for facility conditions out of tolerance ranges
  • Use the Integrated Maintenance Scheduling System (IMSS) to generate facility work orders after hours and weekends


Minimum Qualification:

  • Able to obtain and maintain a SECRET security clearance.
  • Ability to work a variety of shifts, weekends and holidays; Workcenter is 24/7/365.
  • Ability to communicate effectively and tactfully with a wide variety of customers up to and including senior ranking Air Force officials.
  • Working knowledge and experience with personal computers and automated systems

Desired Qualification:

  • Previous United States Air Force Command Post or Operations Center controller experience
  • Minimum of two (2) years of college or vocational training in related and or applicable discipline, plus two (2) years relevant and progressive experience (or equivalent combination of education and experience) such as an Emergency Services (911) Dispatcher

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at or [Register to View] (information about job applications status is not available at this contact information).

Job: Business Administration

Travel: None

Organization: ASO - Akima Support Operations

Clearance: Able to Obtain Secret

Work Type: On-Site

Remote: No

ReqID: 2024-8018