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Job Details


Amentum

Soft Services Supervisor (28758)

Restaurant and Food Services

Shift Supervisor

Yearly

No

Richmond, Virginia, United States

Job Summary

Amentum is seeking a Soft Services Supervisor to lead our soft services program in Richmond, Virginia.

Typical work schedule is Monday-Friday, 7:30am – 4:00pm; various hours may be required based on business demand.

You are responsible for daily operation, safety training compliance, audits, and quality control for Amentum soft services sub-contracts in a fast-paced industrial environment. The soft services currently include janitorial, landscaping and ground maintenance, and snow removal.

As the Soft Services Supervisor you are responsible daily support activities, including:

  • Prioritizing work based on the needs of the client and for the on-time completion of all work, as well as all documentation involved.
  • Ensuring all sub-contractors receive required training to perform the sub-contracted services in accordance will all Amentum and client safety rules, guidelines, and regulatory requirements.
  • Scheduling, planning, documentation, performance and reporting with Amentum management team and client.
  • Managing, leading, and developing the soft services team through effective communication, training, and development.
  • Ensuring all waste streams are properly segregated to minimize their processing and endeavor to provide exemplary customer service and maximize revenue achieved from all waste streams.
  • Ensuring soft services are run efficiently, maintain good customer relationships, aiming to exceed the customers expectations and achieving agreed upon KPIs.
  • Managing budgets to ensure they are properly controlled and stay within agreed upon limits.
  • Providing safety leadership in support of an accident free workplace through planning tools.
  • Reviewing new job requests to differentiate between in-scope and non-scope work and addresses accordingly.
  • Compiling, maintaining, and presenting various reports to Amentum management and client teams.
  • Performing other duties as assigned by Management.

Minimum Requirements

  • High school diploma or demonstrated equivalent.
  • Five years of experience in a technical role related to industrial Facilities Maintenance or demonstrated equivalent combination of education and experience.
  • Two years of supervisory experience in industrial Facilities Maintenance, janitorial, and/or subcontractor management.
  • Ability to obtain a security access badge at our client’s location.
  • Must be willing to work overtime, holidays, various shifts, weekends, and alternative work schedules.
  • This position requires a valid Driver’s License.
  • This position does not include sponsorship for United States work authorization.
Physical Requirements
  • Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen.
  • Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings, and presentations.
  • Requires the ability to walk extensively throughout diverse work environments as required by business demand.
  • Some tasks will require repetitive wrist movements.
  • Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.
  • Wear steel toe safety shoes, safety glasses, gloves, hard hats, and other Personal Protective Equipment as needed.
  • Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.

Preferred Qualifications

  • Proficient in a CMMS (Computer Maintenance Management System), such as Maximo, SAP, or an equivalent program.
  • Four years of experience in a Lead or Supervisory role within a technical industrial or manufacturing environment.
  • Proficient in Microsoft Office Suites with emphasis on the ability to navigate and formulate within Excel and Access.
  • Experience utilizing Continuous Improvement disciplines such as Six Sigma, Kaizen, Lean Manufacturing, 5S, 4 M’s, etc.