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Job Details

UnitedHealth Group

Data and Reporting Analyst - Patient Navigation (naviHealth) Telecommute (112161765)

Sales and Marketing




Deerfield, Illinois, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

naviHealth is improving the healthcare experience for seniors to live more fulfilling lives. For nearly a decade, naviHealth has been a trusted partner for the nation’s top health plans, health systems, and at-risk physician groups navigating the shift from volume to value. Powered by a predictive technology and decision support platform that provides clinicians and care teams with evidence-based protocols, naviHealth’s hightouch, proven care model fully supports patients from pre-acute through to the home. With naviHealth, patients can enjoy more days at home, and healthcare providers and health plans can significantly reduce costs specific to unnecessary care and readmissions. For more information about naviHealth, visit

Our Purpose
Improving the healthcare experience for seniors to live a more fulfilling life

Our Values
Rooted in respect
Guided by purpose
Devoted to service
Energized by impact

The Patient Navigation Solutions team is responsible for driving improvement in hospital and emergency department utilization, via it’s unique 30-day program. Utilizing data to analyze program performance is a key component of success and tool to be applied both operationally and to tell the story to naviHealth’s clientele. Reporting to the Director, Program Operations & Performance, the Data & Reporting Analyst is responsible for creating, analyzing, and delivering a portfolio of scheduled and ad-hoc reports for stakeholders both internal and external. The Data & Reporting Analyst performs health information analytic functions in order to promote program integrity and performance consistency and ultimately support decision makers in program improvement measures. To succeed, this position must compile, analyze, and validate crucial data utilizing solid data collections skills, which allows for trend recognition and analysis of overall performance in department’s benchmarks

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Compile, manipulate, validate, and analyze department data, as needed
  • Maintain a solid understanding of department operational processes and SOPs and how daily workflow components translate into internal and external reporting
  • Ensure the integrity of all reports and data through maintenance of reporting bibles, definitions documentation, closing reason matrix and process change control logs. © 2020 naviHealth, Inc. All Rights Reserved
  • Create daily, weekly and/or monthly program volume and/or activity reporting for internal and external stakeholders
  • Support client performance reporting efforts through a tactical approach, reporting our data trends and crafting a story around program KPIs
  • Closely partner with Manager, Program Integrity, other Data & Reporting Analysts, Senior Program Managers and naviHealth Market Leaders to achieve objectives
  • Work with internal stakeholders to QC data to ensure data integrity, including identifying data to QC, create audit instructions and submitting reports to internal resources to QC
  • Create ad-hoc reports for both internal/external stakeholders
  • Build, update, and provide feedback on operational reports and dashboards
  • Work with department leaders, trainers, and quality assurance colleagues across client cohorts to promote and ensure operational reports are clearly understood and used correctly in daily operations
  • Provide support to internal users in pulling and utilizing operational reports; troubleshooting issues and updating reports as needed
  • Perform other duties and responsibilities as required, assigned, or requested

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Associate degree in Business Administration, Computer Science, Information Systems, or a related field required; in lieu of a degree, specialized training/certification in data analysis or 2+ years of related experience may be considered
  • 3+ years of data analytics experience
  • 2+ years of experience with utilizing BI visualization tools such as Oracle, Tableau, Cognos, or MS Power BI required.
  • 2+ years of experience in Microsoft Excel
  • 2+ years of experience in Database management and report writing
  • Experience in IT management, data storage structures, and the various ways data can be applied to aid in business intelligence

Preferred Qualifications:

  • ETL process experience
  • RStudio platform and R language experience
  • Healthcare analytics
  • EST or CST Time Zones
  • Proficiency with Structured Query Language (SQL)

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $26.15 to $46.63. The hourly range for Connecticut / Nevada residents is $28.85 to $51.30. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.