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Job Details

Senior Sales Operations Analyst (R459940_2)

Sales and Marketing




Mahwah, New Jersey, United States

COVID-19 vaccination requirements

Stryker is driven to work together with our customers to make healthcare better. In order to fulfill our commitment as a federal contractor, while focusing on the health and safety of our employees and those that we serve, COVID-19 vaccines will be required for all Stryker US employees effective January 4, 2022, as well as all new US employees joining our company. Fully vaccinated persons are those who are >=14 days post-completion of the primary series of an FDA-authorized COVID-19 vaccine. If you are applying to a sales and field role which requires access to customer accounts as a function of your job, you may be required, depending on customer requirements, to obtain the COVID-19 vaccination before the January 4 effective date of Stryker's vaccine policy. For more information, please visit our COVID-19 Vaccination Requirements FAQs page.

Why join Stryker?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting

Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.

Who We Want

  • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure business goals and objective are met

  • Effective communicators. Can analyze and synthesize data/information for insights and communicate them in a consumable way for decision making

  • Data translators. Highly effective communicators who can transform data findings into recommendations to compose reports and executive level presentations.

What You Will Do

The individual selected for this sales support oriented position will be the main support person for Key Accounts Managers and Key Account Program Managers supporting the MAKO IDN and surgery center markets. They will act as the primary contact for the Key Accounts group in providing reporting for Mako customers managed by Key Accounts. The position will require an understanding of customer reporting and mako utilization, as well as being responsible for supporting all sales activities.

Support KAM and KAPMs by:

  • Creating and managing all aspects of Mako Program reporting for Key Accounts customers, including presentations to senior corporate customers (Division VPs, Corporate VPs, CEOs)

  • Interacting with the Mako Capital team and Joint replacement organization to assess Mako program health and monitor effects of ongoing customer development plans.

  • Creating financing pricing quotes and templates, including buyout and trade ups of existing transactions

  • Assist in managing and developing the Key Accounts funnel with the Mako Capital Team.

  • Assist in managing quarterly business reviews with Key Accounts customers.

  • Assist in market analysis for Mako business plans.

Support the larger Mako initiative by:

  • Demonstrating a superior level of understanding about financing and Stryker

  • Leveraging knowledge and experience in the role to act as a resource

  • Working closely with sales ops, contracting, and finance to make sure deals meet Stryker’s requirements

  • Creating process improvements and implementing change

  • Analysis of deal metrics to evaluate Mako programs and specific deals in the program

  • Being the Key Accounts point person for CRM improvements

What You Need

  • Bachelor’s degree required

  • 2+ years relevant experience required

  • Experience with Power BI

  • Strong proficiency in Microsoft Excel

  • Excellent mathematical and analytical skills

Valued but not required skills and experience:

  • Experience with improving processes and managing projects

  • Strong presentation skills

  • 2 years

  • 2 years of lease payment pricing experience

  • Leadership experience

***You will need to live within commuting distance to our Mahwah, NJ office***

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting