Marketing Campaign Associate

Preferred Locations: New York, NY |Chicago, IL | Greensboro, NC | Raleigh, NC

Overview

In today's world, customers expect companies to know who they are and what they want. Customers want to have products, services or experiences that best suit their needs delivered to them seamlessly across physical and digital channels. Customers are human first: driven by dynamic wants, needs, and desires. The ability for brands to make personal, meaningful connections on a human level has never been greater and the Experience Management team at Deloitte Digital delivers on those experiences in a way that allows companies to own the customer journey end-to-end.

We help companies connect key data sources to understand what matters most to people; connect to advanced technologies like AI and machine learning to sense and respond to those needs at scale; and connect their systems to unlock insights, create collaboration and drive acquisition, engagement and loyalty. Most importantly, we empower companies to connect with customers in personal, meaningful ways that respect them as people, not just customers.

The Experience Management team at Deloitte Digital gives companies the ability to build and leverage the connections - between people, systems, data and technologies - so they can deliver personalized, contextual experiences to customers at scale. We are seeking to transform the way brands interact with their customers and elevate the human experience. Join our growing team in supporting our clients' ability to communicate the right message to the right customers at the right time.

Work You'll Do

As a Marketing Campaign Associate, you will be responsible for working with internal or external stakeholders to help create and deploy email marketing programs. Assist with intake of creative assets, identifying target audience and establish timetables and due dates for action items to facilitate on-time delivery on both ends to delivery flawless results.

Travel

Travel up to 30% (While 30% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

The team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients' brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

We serve our clients through the following types of work:

• Cross-channel customer engagement strategy, design and development (web, mobile, social, physical)
• eCommerce strategy, implementation and operations
• Marketing Content and digital asset management solutions
• Marketing Technology and Communication Technology solutions
• Marketing analytics implementation and operations
• Acquisition and engagement campaign ideation, development and execution
• Agile based, design-thinking, user-centric, empirical projects that accelerate results

• Must have experience with working with internal stakeholders and external clients.
• Exceptional communication and collaborative skills.
• Must have understanding of the high-level campaign operation workflow from cradle to grave.
• Must have an understanding of KPI and reporting concepts.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

• Familiarity with PSD and Photoshop is a plus.
• Familiarity with SFMC platform is a plus.