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Job Details

Merck & Co, Inc

Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics ( MERCUSR181499ENUS)

Sales and Marketing

Channel Marketing



North Wales, Pennsylvania, United States

Job Description

Our Marketing team is passionate about bringing our medicines and vaccines to our customers around the world. Through digital analytics and insights, we are able to understand our customers’ needs for information and we strive to provide solutions to meet those needs using an omni-channel and digital channel approach

Primary Responsibilities:

A key member of a Digital Engagement Team, responsible for applying the SCRUM framework and AGILE principles, develop the digital marketing media strategy for their assigned brand (will train on AGILE).

  • Work closely with internal and external stakeholders (third-party consumer media vendors) and media agency partners to communicate the engagement strategy, and build media/activation plans, and ensure proper implementation. Owns consumer media plan and optimizations.

  • Work with internal partners in the identification of proper KPIs, and the digital measurement strategy & plan.

  • Communicate the media analytics & measurement plan to ensure that assets, partners, and systems are in place upstream in order deliver the necessary data to optimize and measure plan.

  • Depending on the analytics necessary to deliver on the plan, this individual is responsible to either work directly within systems/tools to pull or analyze the data or work with support groups to have those reports and insights provided.

  • Perform in-depth analyses of consumer/customer level engagement and other data sets across several channels to discover insights and make recommendations and decisions about channel and tactical choices, both in-flight and for next campaign.

  • Participate in Architect Chapter and community of practice to share learnings and best practices.

Required Skills:-

  • Minimum of 4 years of combined experience in Multi-Channel Digital Media (HCP and/or Consumer) ,and/or Campaign Development and/or Digital Media Strategy & Planning .

  • Possess passion for Data & Analytics and developing actionable Insights .

  • Persuasive story-telling skills , socialize key insights which brings meaningful and actionable context to drive better data-informed decision making with marketing stakeholders.

  • Strong knowledge of marketing fundamentals and ability to align marketing strategy and marketing’s consumer/customer behavioral objectives to tactical campaign design

  • Strong business acumen with Innovative mindset with affinity toward experimentation.

  • Demonstrated ability to lead projects/solutions with hands-on, detail-oriented approach.

  • Able to work effectively in a close team environment, resolve conflict and collaborate with others .

Preferred Experience and Skills:

  • Experience within Pharmaceutical, Healthcare, over-the-counter medicines or other regulated industry.

  • Experience with advanced marketing capabilities (i.e., marketing automation, campaign management, analytics platforms, sales force tools, digital/AI recommendation engines, etc.).

  • Experience with Agile Team methodology a plus

  • Understanding of compliance-related concepts that govern pharmaceutical marketing and sales activities.

Education Minimum Requirements:

  • Associates Degree or higher

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Work Location(s):

Hybrid work arrangement. Up to 2-3 days per week in Upper Gwynedd, PA office is expected.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.


New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in health services, customer facing commercial, or research based roles, will be required to be fully vaccinated as a condition of employment.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

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Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Residents of Colorado:

Click here to request this role’s pay range.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:


Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID:R181499