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Job Details


Verizon Communications Inc

Product Marketing Consultant

Sales and Marketing

Consultant

No

Basking Ridge, New Jersey, United States

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you'll be doing...

As Consultant of Product Marketing, you will provide critical support for developing, launching and maintaining new features and services for Straight Talk, Tracfone and Walmart Family Mobile businesses.

In this position, you will be responsible for helping the Senior Manager, Product Marketing develop strategies and execute product roadmaps that will drive customer acquisition, improve customer satisfaction and reduce churn. You will be actively working on analyzing data from multiple sources to develop the "what" and "why" of future product strategy and troubleshooting current operations. You will work closely with Commercial, Customer Marketing, Sales and Finance teams to align and prioritize work for Global Technology Services. This role requires strong project management skills, excellent communication skills and a general management mindset.

Specific responsibilities include:

  • Work with Senior Manager, Product Marketing to identify business pain points and organize teams around solutions.
    • Conduct/commission/compile research into customer needs and behaviors and translate them into specific consumer insights that can be leveraged across projects.
    • Identify and collect business requirements from across the organization and align key stakeholders to their prioritization.
    • Build complete business cases for innovation projects and shepherd projects through commercialization by working with project managers, product owners, agile development teams, Sales, Finance, Legal, Compliance, etc.
  • Liaise with product and process owners to keep them focused on the Brand's business strategy and vision.
    • Define the high level product strategy for the brand and cascade/align with product and process owners to create detailed product roadmaps at the sub-product/feature level.
    • Collaborate, coordinate, negotiate and leverage activity with other brands to ensure alignment at the brand portfolio level, while still keeping brand priorities intact and front-of-mind across multiple teams and functions.
  • See the product through the consumer's eyes and translate their needs into business actions, whether it be bug fixes or new business opportunities.
  • Work shoulder to shoulder with development teams to make sure business requirements are well understood and being met.
  • Track, update and analyze product/project KPIs.

What we're looking for....

You'll need to have:
  • Bachelor's degree or four more years of work experience.
  • Four or more years of relevant experience.
  • Ability to work both independently and collaboratively.
  • Be a strategic thinker and planner. Be able to not only identify emerging trends, but also predict how current actions will impact the future business.
  • Experience in product management, marketing research and business case development.
  • Passion for product strategy, operations, CX and UX.
  • Excellent project management, data analysis and presentation building skills.
  • Experience influencing cross-functional teams and driving action in a matrix environment.
  • Strong verbal and written communication skills with experience regularly presenting to cross-functional audiences.

Even better if you have one or more of the following:

  • MBA or equivalent work experience.
  • Familiarity with innovation frameworks and concepts like Jobs To Be Done, Double Diamond Design Process and Design Thinking.
  • Experience working with suppliers/vendors to national retailers (e.g. Walmart).
  • Experience working with agile/scrum teams as a product owner (but this is not a developer job).
  • Experience working on a subscriber business.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours
40

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Nevada, New York, Rhode Island or Washington work location, the compensation range for this position is between $108,000.00 and $200,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.YmJnZW5lcmljLjY5MzQwLjEzMTgzQHZlcml6b253b3JrZGF5LmFwbGl0cmFrLmNvbQ.gif