Technical Manager, SFMC Transformation Team, (Salesforce Marketing Cloud)

Understanding the digital space and preparing for what's next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done, and rewire the competitive fabric of entire industries.

Work you'll do

The Advertising, Marketing and Commerce team delivers and deploys strategy, design, and implementation of web content management, digital asset management, and other technology solutions in the digital marketing and content space. As a Specialist Senior, you will bring considerable technical, functional, and product expertise to deliver effective solutions to clients. As a Chief Architect, your main responsibility will be to architect, design and develop end-to-end solutions. You will interact with key business and IT teams and lead all implementation activities. Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work; manage engagement economics; manage engagement risk

Manage day to day interactions with executive clients and sponsors

System integration solutions, cloud based solutions, administration, application development, portal design, application and system level security, database design, and multi-tier architectures. Large systems software installation, maintenance, tuning, capacity planning and performance measurement, hardware/software evaluation and selection, conversion and migration. Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies

Develop practical solutions and methodologies; develop "thoughtware" and "point-of-view" documents; participate in public speaking events; get published in industry periodicals

Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.

The team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients' brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients' marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

We serve our clients through the following types of work:

• Cross-channel customer engagement strategy, design and development (web, mobile, social, physical)
• eCommerce strategy, implementation and operations
• Marketing Content and digital asset management solutions
• Marketing Technology and Advertising Technology solutions
• Marketing analytics implementation and operations
• Advertising campaign ideation, development and execution
• Acquisition and engagement campaign ideation, development and execution
• Agile based, design-thinking, user-centric, empirical projects that accelerate results

• Bachelors Degree Required
• 5+ years of relevant technology consulting or industry experience
• Experience across a broad range of digital/commerce technologies and platforms across Web Solutions, Digital Marketing, Enterprise Portals, Content and Cloud
• Experience in leading complex integrated solutions including integration services, data modeling, cloud-based solutions
• Led system integration solutions, cloud based solutions, administration, application development, portal design, application and system level security, database design, and multi-tier architectures.
• Experience leading large sized teams (on and offshore) and technology engagements, including client and consulting staff
• Experience leading multiple large full lifecycle implementations
• Experience with selling to C-level executives and other business development activities
• Limited immigration sponsorship may be available.

• Strong communication skills (interactions with executive clients and sponsors)
• Experience in developing practical solutions and methodologies; developing "thoughtware" and "point-of-view" documents.
• Commerce strategy and implementation experience: Cloudcraze or Salesforce Marketing Cloud
• Participation in public speaking events; publishing in industry periodicals