Sr Representative-Inside Sales

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As an Inside Sales Representative "Wireline Inside Sales" you will be launching focused outbound calls and managing inbound calls in response to promotional communications and working campaigns.As a Wireline Inside Sales Rep you will be working with customers to position dedicated Internet, Cyber Security, Advanced Communications and Wireless options.

• Listening to customers’ needs and making appropriate recommendations.
• Promoting our products and services.
• Communicating the value of our offerings.
• Establishing commitments from new SMB customers.
• Proactively building and managing your own sales pipeline to sell Data, Voic, Security and Tech Support solutions to SMB customers.
• Developing your own forecast and sales plan to find and close new accounts in your assigned area.
• Independently managing prospective customer relationships by partnering with customers to understand their business, industry and competition and presenting solutions with a consultative selling approach.
• Meeting/exceeding revenue objective (and Standards of Performance as reviewed with manager on a monthly/quarterly basis) consisting of customers in small business product set with Data, Voice, Security, and Tech Support needs.
• Handling all continued improvement/ongoing education as it relates to technical, applications, sales and systems training including completing competency tests.
• Be able to meet daily outbound calling expectations and KPI's
• Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps. Wireless connections or DSL are not acceptable.
• A dedicated quiet, private workspace.
• The ability to self-manage in a remote work environment including setup of company-provided ergonomic chair, desk, and computer equipment and ongoing proactive, skilled, and effective management of your home network and connections.
• Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.

Where you'll be working…

This is a work-from-home role performed almost exclusively from your home office with occasional in-person meetings and training.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or one or more years of work experience
• Experience taking inbound customers and making outbound calls to achieve sales.

Even better if you have one or more of the following:

• Degree in Business, Marketing or related field.
• A history of meeting or exceeding sales expectations.
• Customer service or call center experience.
• Demonstrated exceptional communication skills.
• Self-motivated and the demonstrated ability to thrive in a fast-paced work environment.
• Demonstrated ability to rapidly find, assess, and develop sales leads.
• Proficiency in using Account Planning and Order Entry systems.

Notice(s)

Verizon will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative.

Verizon will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.