Marketing Associate - Downstream, Connected Device Management

Who we want

• Hard-working winners. Confident, competitive and results-oriented professionals who create a track record of success.
• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you will do

• Understand key competitors and their relative strengths/weaknesses
• Provide sales support by answering and/or resolving customer questions and /or issues on assigned products telephonically, via e-mail and sometimes in person.
• Develop and/or initiate the development and production of marketing collateral (e.g. product brochures, Apps, videos, etc.).
• Assist in the set-up, implementation, and marketing of our products through exhibits, trade shows and educational lab execution.
• Provide marketing or sales training to others as requested.
• May provide input in the new product development process and collect Voice of the Customer (VOC) feedback on new product concepts.
• Will gain expert proficiency in routing marketing collateral through a document management system (Agile).
• Work with sales representatives and engineering teams to identify and implement improvements to existing products.
• Develop and execute strategies for communicating product-related updates to sales representatives.
• Support development of the Endoscopy Marketing knowledge management system through creation of new sales support tools and refinement of existing tools.
• Work closely with the Operations team to understand production capacity, build schedules, and stocking schedules for assigned products.
• Coordinate with Distribution Team and Sales Representatives to effectively allocate products to customers in times of short supply.
• Work with Customer Care Team to understand complaint handling, Quality, and Service processes, and will communicate these processes to Sales Representatives as needed.
• Support key product trials, presentations or installations as directed by Product Manager.
• Will submit periodic reports on assigned topics.

What you need

• Bachelor’s degree in marketing, business or related discipline required
• MBA preferred
• 0+ years of work experience required
• Excellent presentation and interpersonal communications skills
• Strong analytical and problem-solving skills
• Ability to manage multiple projects while delivering on established timelines
• Ability to be persuasive in the absence of organizational authority
• Must be able to understand and work within complex interdivisional procedures and policies
• Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)

What We Offer

• A winning team driven to achieve our mission and deliver remarkable results
• Quality products that improve the lives of customers and patients
• Ability to discover your strengths, follow your passion and own your own career

Learn more about Stryker:
https://www.stryker.com/