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Sales Coordinator/Order Processor (US Remote)

Sales and Marketing

Sales Coordinator

No

Virtual Office IA 0.93 - 0.97, Iowa, United States

Description The Enterprise Sales Coordinator manages our customer order flow by validating legal and product guidelines, certifying order revenues for sales compensation, gathering project implementation details and setting accurate customer expectations for the delivery process while maintaining positive customer relations. Job Responsibilities: - Validate sales orders for accuracy and quality - Ensure order revenue is accurately reflected for quota attainment and customer billing purposes - Process orders in internal WIN systems to route to Order Management and downstream SD teams, maintain adherence to Company guidelines for clean order processing - Communicate with clients to identify and define project requirements, scope and objectives - Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone or HD Meeting - Independently manage work queue and maintain adherence to established SLA - Independently prioritize workload and assigned duties - Partner with Sales team, Sales Support and Service Delivery to ensure process continuity - Take ownership of day-to-day hurdles impacting forward progress and delivery of sold customer solutions - Other duties as assigned Attributes: - Adaptable - Highly organized - Strict attention to detail - Strong multi-tasking skills - Ability to follow-up and follow through with multiple tasks - Self-disciplined - Strong individual worker with ability to also work as part of a team - Good verbal and written communication skills EEO Statement Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing. LI-PM1 IND123