Job Details
Stryker
Senior Sales Operations Coordinator
Who We Want:
High customer service. People that convey authentic enthusiasm, puts the customer first with compassion and has charisma that drive people to want to partner with you.
Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure service levels area achieved.
Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders
What You Will Do:
Solves general and more complex order credit inquires and escalates as needed
Interface with systems and interact with other teams to process territory adjustments and alignments
Produces periodic and adhoc sales performance management reports
Processes adhoc data from systems in support of complex analysis
Delivers training related to areas of responsibility to sales and other business partners
Follow standardized process and service levels ensuring high customer service
Understands, interprets and explains detailed process information
Accountable for all record-keeping as appropriate
Maintain continual positive attitude, builds relationships and fosters teamwork and takes a lead role during adverse conditions
Participate in continuous improvement activities/projects and assist in any additional team/organizational projects as required
Flexibility in responding to new and rapidly changing situations and environment
Mentors team mates and participates in departmental training
What You Will Need:
High school diploma required
3+ years relevant experience required
Intermediate to advanced understanding of sales operations activities preferred
Ability to utilize systems and data bases to accomplish tasks